Contact Danube Support
Published by Danube Co. on 2024-01-08 About: Say hello to a brand-new Danube App! This release brings you a richer shopping
experience, so there's no way but to fill up your cart on the way out!
Fresh
Look & Feel
We've freshened up, just for you! A cleaner, simpler, and easier
way to navigate your favourite aisles.
Start Your Search Anywhere
The new
design allows you to easily search for what you need while browsing from
anywhere on the app.
How to Contact Danube Customer Service/Support
Listed below are our top recommendations on how to get in contact with Danube - الدانوب. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Danube - الدانوب. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
0% Contact Match
Developer: Danube Co.
E-Mail: [email protected]
Website: Visit Danube Website
70.59% Contact Match
Developer: Al Danube FZE
E-Mail: [email protected]
Website: Visit Al Danube FZE Website
Reported Issues: 3 Comments
By fukao_8
Don’t use this service now unless you are disparate!
I tried this app before Covid-19 and I would give it 31/2 stars. During covid-19 I tried it and because of high demand the app collapsed and service became horrible. Placed an order on March 27 for SAR 510+ it showed a delivery on March 29th. Next day checking on status I found delivery changed to April 4 without any notice. I tried to cancel through the app the app keeps crashing. Sent them an email no answer. Funny enough every day I check the status it shows the list is shrinking because “out of stock”. Finally I called them and simply they canceled the order. I understand covid-19 situation is tough on everybody but what happened to me is completely avoidable by having few competent staff and management. If we were in complete lock down this would have been disastrous to me and a lot of people. Don’t use this service now unless you are disparate!
By M Bahareth
Annoying Notifications
I use this app to buy home stuff everyweek but it is has Notifications coming up every day with offers and discounts. Its very noisy and distracting plus you don’t have an option to put it off. It might wake you up to 2 AM or it might make an alert in the middle of your work districting you from you work and thought pattern. Delivery time is not exact, you might get on the same day or a day after. I ordered once and they got it a say late without any calls or notification of delays. The prices are more expensive than any other market so I expected better experience or results. Today i deleted the app and decided to use other apps, at least they are silent are reliable. Such a waste, I don’t care or if I don’t find all the other products & imported products, my peace of mind is more important than what i eat. This is my personal opinion which is protected by law. I do not encourage people to not download the app. If fact do download it and try it and see if what i claim is real or not. Kind wishes to all.
By monayamonaya
Need improvement
You should show alternatives for out of stock items when checking out !! Many basic items are always out of stock ! And if you pay an expensive delivery of 19 riyals you expect most of items ordered delivered instead of wasting your money on delivery fees without being served properly Issues still not resolved And credit card always charged for items not delivered
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