Contact BBC America

Contact BBC America Support


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About: Get caught up in your favorite BBC America shows with full episodes, video
extras, and sneak peeks at upcoming series. Log in with your cable or
satellite provider to watch BBC America LIVE or full episodes of Killing Eve,
Top Gear, The Graham Norton Show, and more of your favorite series.


 
  2026-01-22

BBC America Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BBC America Website

Privacy Policy: http://www.bbcamerica.com/privacy

Developer: BBC America







3 Most reported problems 😔💔

1.9 out of 5

Terrible on Apple TV

2025-03-18

by Swimmom77

This is one of the worst streaming apps I've come across since I got Apple TV. It makes watching something extremely difficult, if you can even find it. Trying to rewind or fast forward just makes it jump to a random spot and always plays the same ads first. The 10 sec back or forward function is not available. When I turn subtitles on they turn off after every ad break and I have to keep turning them on. Sometimes they don't turn on at all. Sometimes when I pause it refuses to resume, or it goes to the settings menu but doesn't actually let me choose anything in the settings or exit. The only way I've been able to get out is by going back to Apple TV, deleting this app and reinstalling. All these things have just happened to me trying to watch 1 episode of Killing Eve, but they all happened before. It's seriously awful. No other TV channel or streaming app I've used has been this bad.

wish I could award ZERO stars

2025-03-19

by Need2knowAlso

this is the WORST media player I have ever seen. Glitched repeatedly through an entire series, ads would break into the middle of scenes, restart them, skip them altogether, but it saved the worst for last. Could not finish the episode — from the second segment on, had to watch part or all of it multiple times to see the next one. Just before the last segment of the entire series, it went back to the middle of the ep AGAIN. Was never able to watch the end, even after 2 hours of trying.

I am deleting this piece of crap and never installing it again.

Horrible

2025-03-20

by Totz412

Updating because 1. The chromecast option still isn’t working 2. The glitches in this thing are terrible. Watching an episode when all of a sudden it freezes and then re starts you from the beginning! And trying to fast forward to get back to where you were is frustrating when it only gives you the 15sec forward option. 3. If you leave the app and come back to it, it doesn’t let you start from where you left off. Although it does give you the option to, it still just starts you from the beginning again.
This app is just frustrating and horrible to use overall




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