Contact OneDay

Contact OneDay Support


Company Name:

About: OneDay is a cutting-edge platform transforming the way businesses communicate
through personalized videos. Our intuitive platform enables seamless recording
and editing, perfect for creating high-quality videos on the go (via our mobile
app) or in the office (using our desktop solutions).


 
  2026-04-01

OneDay Customer Service 💢

Hard-to-find customer service info can be a red flag. Is OneDay Safe to use?

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of My Lasting Legacy, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit OneDay Website

Privacy Policy: https://www.oneday.com/privacy.html

Developer: My Lasting Legacy, LLC





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3 Most reported problems 😔💔

4.7 out of 5

Wish this app was user friendly

2025-03-14

by Sales-team24

Very unreliable and not user friendly

Could be great, as of now it is useless

2025-03-15

by Senior Living User

I am required to use this app in my industry and company. Years ago it worked well! Still has the potential to be good but is impossible to use. App works until it’s a time to actually load and send a video, takes almost 15 minutes to try and always fails due to an “unknown error”. I’ve been in communication with the support team but with no progress for weeks. Can upload a video on the website version but it again takes hours to upload and it doesn’t have the same settings, themes, etc. so videos are not up to standard.

Stopped working

2025-03-16

by Hanyoninja

I got this app a long time ago. I had it on my iPod 4 (yes that old)
I realized I didn’t have it on my current device so I decided to redownload it. For some reason it now asks for your email and password, something that I don’t remember doing in the past. I tried putting in everything possible that could let me “log in” into the app but nothing worked. Tried contacting the app developers through the email provided but I never got an answer.
I paid for this app and now I can’t use it. Basically I got my money stolen




Have a Problem with OneDay? Report Issue




Why should I report an Issue with OneDay?

  1. Pulling issues faced by users like you is a good way to draw attention of OneDay to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a OneDay customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OneDay.


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