Contact Spotlight by Verizon Connect

Contact Spotlight Support


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About: Verizon Connect’s Spotlight App puts the power of the Fleet & Reveal platform
in the palm of your hand, helping to improve both the safety and efficiency of
daily business operations. The mobile app lets you quickly identify crucial
information about your vehicles, drivers, or assets, and take decisive action at
any time from nearly anywhere.



Spotlight Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Verizon Connect Inc.



Verified email ✔✔

E-Mail: support@verizonconnect.com

Website: 🌍 Visit Spotlight Website

Privacy Policy: https://www.verizon.com/about/privacy/privacy-policy-summary

Developer: Verizon Connect








3 Most reported problems 😔💔

4.7 out of 5

The glitchy unknown

2025-03-17

by Shreadington

I assume that a company like Verizon who boast about superior cover, technology, and service would be able to deliver those things. Not only is Verizon guilty of hyperbole they continue to waist my time and that of my business, while I still keep my end of my contract agreement up and pay my bill every month. Not only is coverage spotty in my primary operating area the Verizon connect software harkens back to computer software developed back in the early 2000’s. In addition to all of these great anomalies their multi tired transfer to the next person based customer suit presents a motley team of internal employees and contractors who seem to be confused with even the most simple questions. I do not recommend Verizon as I am currently seeking better solutions for my personal and business enterprise accounts.

Hot Garbage!!!

2025-03-18

by Dcc0689

This is the most unethical and awful GPS service with customer NO service there is! Trying to charge me $12,000 to cancel a service I have had for over 10 years.I have had 5 non functioning gps units on my account that haven’t worked for over a year at this point and still been billed like clockwork every month. That’s about the only thing this company can do right is charge your card. I’ll be canceling my 61 lines of service with Verizon wireless as well if they do t get it solved.

Not up to date

2025-03-19

by Wes @ BIR

At 5:47 PM Est on July 30th, this app represents that 66 units are moving and that 36 are stopped. We only have 57 power units in our fleet to move trailers with. Of those only 5 or 6 are actually moving today. Of course, dropped trailers could be moved by other trucks at differently delivery locations. Very disappointed with what we are seeing for accuracy at this point.


Have a Problem with Spotlight by Verizon Connect? Report Issue




Why should I report an Issue with Spotlight by Verizon Connect?

  1. Pulling issues faced by users like you is a good way to draw attention of Spotlight by Verizon Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Spotlight by Verizon Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Spotlight by Verizon Connect.


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