Contact Pick n Pay asap!

Contact Pick n Pay asap Support


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About: Our freshest groceries, delivered fast, easy. Just tap tap asap! Pick n Pay's
official shopping app for grocery delivery & more.


 
  2025-03-13

Pick n Pay asap Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Pick n Pay asap Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BOTTLES APP (PTY) LTD



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Pick n Pay asap! Website

Privacy Policy: https://www.pnp.co.za/privacy-policy

Developer: Pick 'n Pay





Can I trust Pick n Pay asap app?

Protect your data and wallet. We investigate the developer's website (Pnp.co.za), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

When it works, great, when they short deliver, you’re on your own

2025-03-30

by Labyy

I’ve ordered from them regularly and it’s great when it works.

They short delivered my last order, which I understand as mistakes do happen.

It’s what happens then that is disappointing.
The customer care line never answers.

The message is that they are experiencing very high call volumes.

To me, that means they are messing up extremely, hence the very high calls and they are under resourced to cope with it.

I’ve messaged them several times, left a voice message on their system where it assures me that they will call back.

To date, no response.

How to turn a good proposition into a bad one.

Terrible customer service

2025-03-31

by Dieselblade

You are guaranteed that listed items will be out of stock and yes I know this happens but there is no way to cancel a order- the chat function does not work as responses are hours later. Email does not work either and delivery can take hours if not days. This is sad as I remember the incredible personalised service that was given in the early days when the app was just launced

Worst 1st experience. Sticking with Checkers60

2025-04-01

by Heresyourfivestars

App is a hot mess. Customer service is worse.
This was my first time using 'ASAP', placed an order at 2pm, app said my delivery would be between 4-5pm. At 4:30pm I check for an update and it says 'delivery tomorrow morning 8-8:45 am'. Called customer service 3 times, no one has called back/responded. Sent an email, zero response.
Going back to Checkers60.




Have a Problem with Pick n Pay asap!? Report Issue




Why should I report an Issue with Pick n Pay asap!?

  1. Pulling issues faced by users like you is a good way to draw attention of Pick n Pay asap! to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Pick n Pay asap! customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pick n Pay asap!.


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