Contact Invoice Generator App Support
Company Name: James John Group, LLC
About: Invoice & Estimate with Alto makes sending professional invoices and estimates
to your customers easy. It's perfect for Freelancers, Small Business Owners, and
Contractors who need a fast and simple to use mobile invoicing solution.
Invoice Generator App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of James John Group, LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Invoice Simple Website
Privacy Policy: https://www.invoicesimple.com/privacy
Developer: Invoice Simple
Privacy & Terms:
https://www.alto.co/privacy-policy
Can I trust Invoice Generator App app?
Protect your data and wallet. We investigate the developer's website (Alto.co), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Terrible Customer Service
by Sullyman311
I’ve used this service for some years now and the service has gone down hill. I have reached out for support through the app, with no response at times. Reaching out through the website I’m offered excuses and a promise of updates “Next Monday” and “Join our beta” but never a solution to my problems. They have yet to solve the simple issue of creating an invoice and selecting and adding a current business in the list of cataloged businesses, to my invoice. I’m only offered the 5 most recent and using the search function doesn’t work. This is one of the few issues I have yet to get a response beyond “delete and reinstall”, which does nothing. Terrible service.
Unusable
by Ribbytherobotguy
This app was great 3 years ago when I started using it. It was easily navigated, relatively intuitive and functioned as it should. Lately however…. I haven’t been able to send an invoice for a while now. The first time I encountered the problem I just put my invoice into an excel spreadsheet and emailed it to my customer. I then emailed the app developer, but never heard back. After two out of the next three invoices failed to send, I switched to invoicing through square. Now I’ve got to figure out how cancel my alto subscription because I’ve become to familiar with square to even consider going back.
Rip off- used to be great.
by Jenniface12
I’ve been having subscription problems for weeks- I’m a paid user and have been since 2017. Suddenly, the app is acting like I don’t have a subscription and isn’t letting me send documents. I’ve reached out to the company through every channel they offer, several times, begging for support and I’ve been ignored. Don’t waste your money here if you want an invoice tool that is reliable and offers customer support. I doubt I’ll get a refund for the annual plan I paid for.
Have a Problem with Invoice Generator App? Report Issue
Why should I report an Issue with Invoice Generator App?
- Pulling issues faced by users like you is a good way to draw attention of Invoice Generator App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Invoice Generator App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Invoice Generator App.
