Current: The Future of Banking Reviews

I’m so glad that I came across this app in November last year. I had just closed my BofA account after being fed up with their mercilessness and greed. For example, I would get slammed with $35 overdrafts and customer service never cared if it was because I had lost my income during the lockdown or if my overdraft was .28 cents below. They took that money like their lives depended on it (talking about one of the largest banks out there). Then they started tacking on an unreasonable $12/month “maintenance fee” after I got a job where direct deposit wasn’t an option. After losing $60 to these fees, I switched to this app and it’s been great.

I also appreciate their check deposit feature and how quick it was to set things up. I tried Venmo before and verification never worked despite having valid ID. And customer service would tell me to call an outside company who would then tell me to contact Venmo CS. I got fed up after not being given an answer for a week.

this app isn’t perfect however. Check deposits can take up to a week and the estimated date that the funds will be available isn’t accurate, but at least deposits take less time the more you use the function and customer service actually responds within minutes instead of days to your questions.

There are sooo many good things I could say about this bank and how smooth it works. If you are hesitate about online banking or hesitate about using this app, don’t be.. It is seriously soooo much better than Chime and the other online banks. It works and runs really smoothly. You have a savings option as well. Also a way to send family and friends money through Current . You can of course lock your card so unexpected things cannot charge your card randomly. They give you a physical card and also a virtual card to use for online purchases. My direct deposit from my job comes in 3 and 4 days earlier than any other bank I’ve ever used. You can block unwanted purchases or even block stores from charging your card. For example.. You can block Walmart from charging your card, which means there can be no purchases from in-store or online. And unblocking it is just as simple as blocking it. No hassle. Pretty neat feature. So much more I could talk about but I’ll end it with this. The card is really nice looking as well! 1000% recommend this bank. 👍🏼

Update** Three days later and the hackers are still attempting to use my daughters account, despite our reporting to this app the issue, and changing passwords several times. I had to have my parent side of the account removed completely to stop the scammers from trying to deposit money from my end. The scammer also tried to scam my younger daughters card as well. Lucky for us she had ignored the calls/texts before anything happened.
Original review: The card we have for our kids got compromised. The hackers/scammers were very smooth. Had all of us fooled. The company isn’t being very helpful at this moment about returning the money, either. And even after contacting them about the fraud, somehow these scammers are still trying to use my account to steal money through my kids’ compromised account. I can’t remove the linked checking. Can’t pause it from making Deposits. It should only be allowing access via my Face ID, yet they still got in again. Looks like this is a new frequent issue for this app users with these scammers yet no warning was sent out about this new scams. I do NOT recommend anyone use this app cards for your kids. They need to do better about security and be better about returning fraudulently stolen money and about earning customers when new scams are on the rise. We’ve been working with them for over two hours and there’s still no real resolution

This is the absolute worst decision I’ve made in a long time. Go to a real bank and get your teens a real teen/student bank account. this app is not an actual bank. When you attempt to transfer money to the this app account, it will take 3-5 days or LONGER to actually show up in Current . This is true even for a DEBIT card transfer in which the money is immediately pulled out of your bank account! I took my teens to the mall to do some back to school clothes shopping. They wanted to go to separate stores and asked if they could please have their money on their cards. I transferred $1000 to this app and it immediately took the money (+$30) out of my bank account and then HELD the entire amount. I contacted my bank to see what em could be done and they gave me the phone number and authorization number associated with the transaction. I called the number and it went to some home loan company with a recording saying “you are calling from a number we don’t recognize” and hung up on me. I used the support chat on Current and they basically told me they aren’t a bank and don’t have the ability to reverse authorization or cancel authorization. They absolutely do!!! Any company that authorizes a transaction can reverse it. They just don’t teach them how to, because they are liars. They refused to get me a supervisor saying they are all given the same training. What a joke. Don’t use this company if you value your money. They do not value your money or your time.

I have had the worst experience with a bank that you can have and it was with his bank.
I have two cases where my car was really stolen and they swiped as a credit card and they did nothing normally it takes like a 30 to 90 days for a bank to get back to you they contacted me the very next day denied it did not care about any of the evidence I had when I ask him about theThe reason they always tell you to contact the disputing the disputing when I tell you never reaches back out I sent multiple emails opening up multiple cases nobody ever reach back out I have lost hundreds of dollars in his bank account because they were fused to do investigations whenever I asked him to be transferred they have will never change for me I am going to upload evidence of just just some of the evidence but please just know I have a lot more
Oh and I also have a case build up against him with the Better Business Bureau I screenshot all of my conversations and they will be handled

they won’t let meUpload the pictures but basically when they send me the email of the dispute they created they basically lied in the whole email and they basically say I said things that I never once said I still have my original copy of the email I sent them every day when I sent it to them do you know the people still never say anything for to me in a basically justify the actions in lying of the employees

I've used this app for maybe a year now. I have filed only ONE dispute because someone got ahold of my card and used it on cash app. Months later i ordered something using my this app card linked to paypal. The sender did not send me my item and paypal was giving me trouble because it looked like it had been disputed and to contact my financial institution. I filed a dispute with this app and spoke with customer service through chat and explained what had happened. The next two days everything was fine and then they closed my account with no warning or explanation. Not only that but they block your number from contacting them if they "suspend" your account and the only customer service is really in Current . Even on the phone it will say you can reach is through Current . I sent an email and got no response. After they suspended the account they still let my direct deposit come through the account. I tried to connect my card to cashapp so i could take the funds out and of course it didn't work. Now they have NOT send the funds back and my job isn't able to track down the deposit. I always LOVED Current just seems crazy to be a BANK with no reliable customer service or suspending accounts without reaching out first or at least requesting ID or verification for whatever issue they suspect. I have one income that is now in limbo with NO response STILL. I am just disgusted with how they treat there customers!!!!!

this app is ok only reason I’m writing three stars is because customer service is honestly garbage. And they promote that there was $100 overdraft which honestly that’s not true at all.
But back to my original complaint about customer service I had an unauthorized use and someone used a little cash out of my account and when I contacted support they basically said it would take three to six months to get that payment back after I fill out a mountain of paperwork and all that they could do is cancel my card and send me another one, but in the process they canceled the wrong card so I was stuck out and they did not ship the new card faster they basically told me to deal with it or use another Bank to link a virtual card so I can pay for stuff for my kids .they were not helpful and honestly I won’t be with them for much longer .only good thing is you will get your paychecks faster and tax return fast but outside of that it’s really nothing good.
And if you change your phone number it is basically impossible for you to get back into your account even if you have an email link to it and they did nothing to help my wife she is still locked out of her this app and the money is still sitting in there so basically they said deal with it so Hope this helps dudes

HOMELESS AND PENNILESS THANK YOU this app
UPDATE
after my horrible experienceWith this app I close my account not being told that I would not have access ever again to my account numbers routing numbers etc. when I went to change my direct deposit they require I gave them my old account number which I didn’t have so I am unable to change my direct deposit which is Social Security and due to that I am now homeless and penniless. this app wants me to send them an email from my original email address that I open my account with which had been hacked along with other things and no longer exist. I don’t have access to it only the hacker do. And because you were only able to communicate via email and you’re never addressed by the same person twice it took five days to be told oh sorry. Sorry for the inconvenience yes being homeless is very inconvenient being penniless is even more inconvenient shame on you this app bank you call yourself a bank you’re not bank you’re a nightmare
Any bank or any kind of company (Uber and Lyft) that has no phone number to call immediately shows the lack of accountability. I guess this app is great if you never have an issue. Run don’t walk from this bank. There is no customer service and fox forbid you are unable to get into Current your totally screwed. You can’t even get your balance via a automated system. This bank hahahaha is the worst.

I have a problem where I’m missing a feature on Current . That feature is being able to deposit cash to my account. The feature is completely gone nothing shows up. That means I’m unable to deposit and money to my account via cash. I contacted customer service and it wasn’t a good experience. My first “helper” told me to uninstall and reinstall Current because there seems to be a technical problem. So I did and it didn’t fix it. While all that was happening he wouldn’t bother to say “we’ll be right there with you” or “working on it” to indicate he was figuring out the issue or even on the line/chat. I was left there for a solid 5-10 mins waiting and wondering if he even saw my message. He seemed lost when I would explain the situation. With the second “helper” it was pretty much the same but I will say she was kind enough to let me know when they where working on it and to hold on. What they had in common about the both is that they would give incoherent responses. I don’t want to go to in-depth about it because it might just be that English isn’t there first language. In the end after a 30 min session of back and forth of pretty much making no progress, I still got no resolution to my problem. They just said we’ll notify you when we add the feature.

I started free trials for two competing debit card companies, and this one came in second. It takes a full day to transfer funds from my bank account into my parent wallet in Current ! That was way too long. I need the money there instantly. I debated this card in the first place because I wanted the chores to be checked off and payment to the kids to be made only if chores were done, but it is not a simple integration. Once you create the chores, you can’t edit them, so even if there is a typo, you are stuck with it! You can’t change the order that the chores appear for each day, and there isn’t a check box to check them off when they’re done. I started by creating a separate chore for EACH action I wanted done, but it takes up most of my screen to show one chore, and with three kids and at least 15 chores each, it wasn’t worth it. I decided to go with another card that does not have the chore option, but transfers to my parent wallet immediately, does not require such an elaborate password to get into Current (how about a PIN or fingerprint?), and I can turn each card on or off any time with only two clicks instead of three. If I think it’s lost? Off. If I can’t find it? Off. Kids have it safe in their wallet? On. this app does not have that option without reporting it stolen.

To first start out I’ve had a bad experience with this app. This is my first debit card and I am not pleased with it at all. First things first I tried transferring money into the account and after about a week it never went through so I tried to dispute it and NEVER got my money back (this was months ago) so I decided to stop using it because after that I didn’t want to lose any more money. I’ve finally decided to start using it again as I’m looking for a job and it’s currently the only debit card I have and I went to look at my account inform and this app has signed me out of my account on both of my phones. I’ve tried signing back in but it literally makes me create a whole new account which I don’t want to do and the support email for this app is no longer in use and I never reach anyone when calling. I don’t see anything about a sign in issue on the website and what to do if you can’t sign in at all so I have no clue what to do. There is literally no sign in option on Current only a “get started” option as if to open a new banking account with this app. Are you really that desperate for new customers that you try to make them open up a new account if they can’t sign in to an existing one? I’ve received no help from anyone despite trying and like I said never got my money back from the first time and now I can’t access my account. Do better

By far the worst customer experience I’ve ever had with any bank/banking ap. When I opened the account and they sent out the debit card some how things got messed up on there end and according to there computer they never sent me a card. After several discussions with multiple people and being told that I would hear from the management team because my issue had to be escalated I finally gave up and linked an account to take my money back from them. They had my whole paycheck which I had no access to right at the beginning of the month when my rent was due. And the only answer I got from anybody over there is that I should being hearing from them through email in 1-2 days. So the people that you connect with are super incompetent and they can do nothing to help you except lie. All that above being said the $50 bonus is a scam to get your business and they will not give you the 50$ even after you do everything they want you to.
Bad app, horrible customer service, and will not do what they say. Save yourself the agony and do not open an account with this app. There are better choices out there. Cash ap for one off the top of my head. But this app is horrible. Do yourself a favor and do not down load Current and do not place money into that account if you do. Lastly the

This company has no means of good communication! You wait and wait for an email reply to your concerns about their misuse of your financial account. Chat support tells you to wait for this email that should arrive within 24 hours. It took 8 days. They allowed a charge to come out of my account without my authorization which made me a few thousand dollars negative which should not have even been possible with my account being set to NOT have an overdraft allowance! After reviewing y dispute a SECOND time I receive an email stating that they have overturned their initial finding in the company being allowed to take such a huge deposit from my account. When I contact them I wait 8 DAYS to get a chat agent telling me that the email I received saying my account was credited back the full amount was actually sent IN ERROR!! WHAT!!!! Do not trust this “bank” to handle your finances. We’ve all been deeply effected by this worldwide pandemic and this company has the audacity to state they made an error when they said they overturned their initial finding? How is this even possible? How is this even legal? Do not trust them. If online banking is what you’re seeking, I have NEVER had any issue of any kind with Chime! And Chime also allows you to obtain a secured card that helps rebuild your credit! Trust me when I say this app os a joke!

I have tried nearly every allowance app and this app allowed me to schedule regular deposits on a particular date. However, when I went to set up regular allowance for the kids, it only gave me the option to transfer directly from my bank. It is not even an option to transfer from the parent account. That is the entire appeal of Current is to manage allowance funds in one central location. We get paid monthly so a monthly transfer to the parent account makes sense. However we want to pay the kids weekly from the funds in the parent account. As of yet I have not been able to set this up. I contacted support last week but beyond an automated response that said they received my message, I am still waiting to hear anything back. The concept is a good one, but perhaps not effectively executed.

**UPDATE: I had to drop to one star because not only have I not had a response to my email, but I have been trying to get through on the phone and after about 20 minutes of holding a recording came on and said we are currently receiving a large volume of calls. Please email (tried that) or try our online support. Click. It hung up on me! After all that waiting, it doesn’t give you the option to continue holding your place in line. It just drops you so you either start over or give up. I am not giving up until I get a full refund.

I would suggest any other banking app other than this one. There are banking apps that work much better and don’t charge you a monthly fee. I signed up because they offered a $50 bonus when setting up direct deposit of at least $200 and I wasn’t aware of any issues. So I set it up and on the day my deposit goes into the account there was no $50 bonus. They also have a ridiculously small list of supported banks, so unless I need to buy something online with the virtual card (which also can’t be used for anything person to person related) my money is basically hostage until the debit card comes in 14 days…I contact customer service live chat and not only do I find out I have to wait 10 days for the bonus and 14 days for the card..I also found out how horrible the customer service is. They seem to refuse typing to you themselves and repeat the same pre written scripted responses over and over again. The person I chatted with kept telling me to “connect a bank account that is supported by plaid” over and over again after I told him that this app doesn’t support my bank and I don’t have an account with any in the list. They charge money to be one of the worst online banking apps out there s do yourself a favor and go with chime or dave

Best banking experience ever! I love that there are NO fees, you get a pretty debit card, Current is simple, easy to navigate, and visually appealing, you can use with Apple Pay, Tap to pay, and Gpay, and I get paid early! My favorite feature, though, is definitely rounding up transactions and sending it to my savings pod automatically. I don’t miss the small amounts and it adds up so it’s a nice treat for myself at the end of the month 😄 Well some this app 💕 There are a few features and things I’d love to see added and would like to pass on to the developers. First, the ability add the checking account through Plaid. A lot of sites, apps, and lease to own programs use plaid so you can link your account and it’s how they verify your identity and income. Second, offering small cash advances, a credit card, and/or credit rebuilding programs would be amazing! Third, being able to create a joint account and adding neat and helpful money management tools for couples. For example, budgeting and bill pay. That’s all from me!

I had my card information used on a transaction and, at the time they were my financial institution. I locked my card and instantly contacted this app. To be told that I’d have to file a dispute which turned into a 6 month long battle. I have since switched banks to a regular big name. For $21 a month I was charged for them to take my money elsewhere. I canceled my account 81 days into the dispute. They had no idea when a “dispute representative” would call me. Even after they said by end of day each day I contacted them. The phones route you to Current support which if they don’t want to answer a question they just end the chat and refuse to answer again. The best description for this bank is: if you like stressing out over why your funds are being taken, this bank is the bank for you. I have since found a stress free banking team at Citi Bank. Back to the 81 days into the dispute. At 101 days they email me saying the dispute was complete that they refunded the money. Now, after all that they won’t respond to my support emails asking to reactive to transfer my funds out. Go figure right? They have had to do this to others. They have got the science to screwing people down. Day three of waiting for a response on them letting me get my funds out, still no answer. They do not even deserve 1 Star!

We have been huge this app fans for the last couple of years. We’ve recommended this app to countless friends and neighbors. Until, my daughter received a fraudulent charge on her account. She notified this app within minutes, blocked her account and awaited her new card and a refund of her hard earned money. She received the new card and notice that this app did not agree with the dispute and that this app would not refund her money. I then spent 90 painful minutes typing away in their app (there is no phone service) being cut off several times if I wasn’t typing quickly enough, only to be again told that her $ would not be refunded and there was nothing I could do. So, I requested that all the money in our accounts be refunded and the accounts closed. I then spent another 30 min trying to withdraw my money to face constant “errors”. My very helpful “chatbot” suggested I use the debit cards to withdraw the funds from an ATM - which would still leave this app with money in the bank since atms don’t give less than $20 and certainly not 50 cents. I am down to being owed $19+ (plus the bogus charges they allowed someone to steal from us) and will have my attorney follow up. My recommendation is to stay away from this operation. All is well until it isn’t, and once it’s not, it unravels quickly.

Someone managed to get my card info and had it in an apple wallet and I got the notification for a failed attempt at using the card. Thankfully my bank isn’t connected to this card so money wouldn’t have been withdrawn. After bringing this to the attention of the customer service representative they honestly didn’t seem to think this was a big issue at all and just said they would send a new card. I declined and said that someone getting my info was enough for me to delete my account and yet the representative still wanted to tell me it wasn’t necessary… umm idk about you but I prefer no one having access to my accounts. Worst of all the failed transaction wasn’t even in the same city but some where in LA. I don’t trust this company and it doesn’t seem like they would care if you have fraud on your accounts seems like they just want as many accounts open. The developer responses to negative comments are just quality control and not really useful, they just want to make it seem like they are helping or care. Lastly I would like to say shame on the man who goes by Beast something because he advertises Current knowing people get hacked or maybe it’s apart of a bigger scheme for him to get money from hacked accounts, who really knows but please avoid Current!

I’ve had the this app card for a while for my teenage son. I’ve been having no success at signing into the account through the website or Current . I’ve contacted the company and all I got was a succession of robo emails. There’s no one to talk to when you make a complaint just emails. I have no problem signing in but every time I do it automatically routes me to a verification page with no other options. It asks for all my info which I give and it tells me there’s already an account with that information. Duh!!! It’s me!!! No matter how many times or different ways I try to access the account it always routes me this way. My sister can log into my sons account with no issue. I’ve left email after email with nothing but automated responses. I’m about to cancel his card and my nieces card as I have no way to properly access the cards nor does anyone from the company seem interested in assisting me. This has been an ongoing nightmare. Be careful before you put money into this. It seems as if there’s a robot running the company instead of actual people. Has technology gone so far that people in a company don’t take the time to deal with customers anymore? When it comes to money, technology is great, but when there’s an abounding issue with my money, I want to speak to a real person. If I could give it less than one star I would.

This is helping my teen learn the value of money and budgeting. It is also wonderful to know when he is on school trips away from me that I can quickly transfer $ to his card within minutes if something unexpected comes up and not have to give him a bunch of what if cash- he goes on a lot of out of town contests! He used to ask me for certain things not realizing costs and now he compares prices and it is helping him to be a better spender and saver! I am able to set his weekly allowance and if needed I can transfer $ into his account immediately. One thing to note is that you need to have $ transferred from your bank into your parent this app account ahead of time because it does take several days for it to clear. Once the $ is in your parent account though you can transfer to your child’s account as needed within minutes. Also if your child “owes” you $ for something it can be transferred from their account back to yours! I love that my son can have his card and not have to carry cash especially on those trips he takes with school.

Current has been great for managing my own funds with my parents but it tends to break down, on my old phone and iPad it completely locked me out. My dad has been able to send funds from his account but I tried to get a dollar drink expecting my dad to have put funds in (I can’t read my funds because it locked me out) it was denied and I was like ok fair enough I’ll text my dad and he can’t send the funds because it says “Insufficient Funds” or “Transaction cannot be completed due to low funds” or something like that (that’s the point of me getting money????) we cant send the funds and now I can’t get paid my allowance.

Even worse is the fact that we haven’t gotten responded too because the customer support has (so far) been non-existaint, the FAQ has so little awnsers that whatever you search either gives you nothing or the entire list. And since it’s named this app, googling “Can’t send funds via this app card app” just shows random BS for other banks and cards.

It’s been so useful yet at the same time I want to punt my device through a window! Why can’t the updates actually fix these problems? We’ve tried uninstalling and reinstalling and it doesn’t work so this just LOCKS PHONES!,!!

I signed up for this account at 7am this morning. It would not allow me to use my apartment address for some reason so I just used my parents. It let me get all the way thru, telling me a card would be sent. I went in to change the address and it wouldn’t let me. Told me to submit a ticket!?? I did it THREE times? No one ever tried to contact me to help, so I sent an email twice..still nothing. Got on with chat who told me I have to send documentation just to change my address. I have NEVER had to do that with any other major bank. Called in, 20 min wait just for the rep to tell me she’s not going to stay on the phone with me until I get the email. (Which only takes a min) what a b****. Then I got back on chat with mike, he was helpful but still couldn’t change my address bc the date wasn’t visible on the renters insurance letter I got in the mail today. I ended up just requesting to cancel everything. If I have to go through a FULL days worth of back and forth for absolutely nothing, it’s not worth it. I’ll just keep the bank account I have currently. Also called back to speak to a manger at 5:40, I kid you not at 6:05 the automated system told me they were closed. This company is very ghetto and unprofessional. I regret taking so much time out to get this account up and running..I should have read the reviews first

I love this app so far. At first I was skeptical when I first signed up only because I didn’t know if my money from my direct deposit was going to be loaded on my card on time or not since I was switching from another bank. Customer service is only available on weekdays from 9am-6pm which would be inconvenient if you stumbled across an issue on the weekend. Anyway I kept calling and they kept saying they don’t know anything until payday but eventually my money was loaded two days earlier on my regular white card. My premium black card didn’t even arrive yet but was still able to use all the benefits! Also I love the color scheme lol. I love pink I think it’s dope to have a colorful bank card instead of the boring originals out there. I would actually prefer to use the regular white card white then colorful outer rings over the premium black one. But that’s just me. If you want to chose a direct deposit card and don’t want a real bank for personal reasons. I suggest this app! They’re dope.

I researched 4 or 5 different card options similar to this one and I chose this app because I liked that I could assign tasks for payment to the kids and that they could request money. What I didn’t like was that it took 2 days to transfer funds. But after a couple transactions I was “approved” for immediate availability of funds. That was great but then there was an issue when this app send a notification that the approval had been revoked because the funds weren’t paid. There was money in the account so I was confused. Instead of being able to call them and resolve it like every other service this app only gives you the option to email customer support. FRUSTRATING!!! The responses are slow and it’s absolutely ridiculous that in a business where you deal with OTHERS MONEY that you would have NO OPTION TO SPEAK TO SOMEONE. So now my acct is “suspended for review” AND I CAN’T REACH ANYONE TO DISCUSS IT AND RESOLVE IT so my money sits in a this app acct that I can’t even sign into while they are “reviewing”. And for something that has no website access Current isn’t detailed enough.

I’ve made my this app account & have had it for about 2-3 weeks now. I have the free account to check it out then upgrade it to the monthly payments. I like the layout of Current it’s beautiful, but not user friendly to everyone unless you look up where what is & that’s how you get much insight or just by playing in Current to see what you have. Today I just received my card it’s been a little longer than I expect. They said it would take up to 5-7 business days to receive & it took a little longer than expected. So I had to use the temporary card on my Apple Pay to use it in physical stores. If they don’t take Apple Pay then it was a hassle. I had to download the stores app to be able to purchase (Such as Tropical Smoothie, & Walmart) after that everything was smooth. The only other thing was depositing my money from my other bank account. It took forever & it’s not a good way to transfer money. Such as Cash App. Other than that I’ll see what this app is about now & update later on maybe. Oh & customer service is very nice & helpful they let you know what they can.

I have two teenage daughters and a 10 year old with autism . I started with just getting a card for my oldest because she’s 16 and driving and it ma easy way for her to have her own money but then I got my other two kids one because they play all those internet games and I hate giving them my credit card because they save the card and buy all kinds of stuff. So now they have their own card and they have to earn money for it . Rolblox is expensive . 😫. They can use it for stuff at the store and everything and I don’t have to worry about reoccurring charges all the time . Only thing I would change is that it takes like 2-3 days sometimes for it to go through so if they needed money fast than u have to keep money on your account just in case . But it’s not so bad . Other than that I totally love the card and my sister and friend got the same thing for their kids . Great idea wish I would have thought of it :)

It empowers my teen twin sons in spending decisions based on their account balance instead of mine! They don’t have to ask me for money anymore, they get their weekly allowance automatically! I love the chore section! I can get them to do their chores faster! They can see the chore payment set up and they know the funds won’t be released until they complete their chore! You wouldn’t believe how much faster they move to get their chore completed lol (love it! ). Plus it teaches them how to bank, which these teens needs to learn before they become adults and make bad spending choices. They can save and puts money in their savings account. The giving account is wonderful. Teens needs to master the art of selflessness! I love Current so far so good. The yearly fee is affordable and worth it! A few things that are confusing however, when I set up an allowance, once it’s posted, the allowance I set resets and I’m confused as to if I need to reset. In the confusion, I set the allowance three times and now three payments were made when I only meant to set one allowance weekly.

I got two cards for my niece and nephew as a Christmas gift. I did it as a way to send them a little money each month for allowance to help my sister out while she was going to school.

My sister was also able to add herself as a parent. It took a little bit of time because the security feature for adding another adult to the count was a part of the process. I’d choose security over convenience any day.

I was surprised by the fact that the
kids actually watch their money and spending habits better with the card then when they had cash in hand.

My sister actually loves it more than the kids do and she tells everybody about it. The cards gives peace of mind because you can easily transfer the money in an emergency or transfer money out.

You’re able to view all the spending that goes in and out of the kids accounts. They also realized for the first time that when you use cards or checks or other items of payment there is an actual connection to real money. These items don’t offer unlimited access to money sources.

They both have become pretty frugal since getting the cards. When they go out to dinner with their friends, they order water or off the children’s menu sometimes if they’re not very hungry. Even more importantly they started paying attention to the cost of what they choose from the menu when they’re out with their mom or dad or grandparents who are on a limited budget.

👍👍

The chat feature is very slow, instead of offering a notification when an agent has entered your chat, they just move on to the next person with no regard as to how long you were waiting. When you call in personally, they say the wait time is 6 minutes but yet you wait on the phone 18+ minutes just for them to come to the phone and say “this app is experiencing extremely high call volume, you can visit us in app” then they disconnect the phone with no regards for the wait time. Then when you add funds from your debit card they’re only available instantly when you do it from the tab located under account, if you select the option from the main screen it’s says pending for however long. I’m extremely dissatisfied. *2nd update* I was trying to send money to someone using cash app, but yet my card number came back invalid... so I tried to login to my account and see what the issue was.. but yet I was hit with a “your account is under review for abnormal activity 0and someone will reach out to you when the review is completed” and of course customer service is not available right now, so I’m SOL with no access to MY money. I’m high irritated and dissatisfied.

I set up the card, requested transfer of money into my “primary” account on 11/6. It is 11/13 and it still has not been deposited. I set up allowances for Friday, it got deposited Tuesday. Granted Monday was a holiday but i thought she would get the money Friday. I called customer service about the initial deposit, she said they put a 5 day hold before the money gets deposited! What?! What happened to instant transfer. She said once the money is in my account, i can instantly transfer to my daughter. So i basically have to predict 1 week in advance what my daughter may need or keep a reserve in my primary account. That is not what was advertised. Then she said once i pay the annual fee, transfers would be instant! Wouldn’t it better to show how well it works so people actually want to continue with the card. As opposed to making us a wait a week to get a transfer and wanting to cancel the card before the 30 day trial is even over? Il very tempted to cancel this trial period.

Update: finally got the money in my account. I tried to transfer the amount into my daughters account and it said insufficient funds?!?! Getting VeRy frustrated.

I downloaded Current based off the recommendation of a mom friend. I have had Current for 2-3 weeks, I’ve been trying to add my bank account with no success, I kept getting a error message saying my bank was having issues. But when I went to add my bank card information it went through with no issue. But it charges a fee to use a bank card as opposed to using a bank account which is free. So I opened a chat to speak to a representative. I told him my issue of not being able to add my bank account. He didn’t seem to understand for the first 10 minutes of the conversation. Then at the end he asked me a second time which bank I was trying to add and when I told him again. He sent me a list of banks and said PNC was not one of the companies they did business with. So I told him I had other accounts with two other banks which were on his list that they did business with and he just left the chat. That made me wanna delete the account and discontinue doing business with them. So I screen recorded the whole conversation and sent in a request to have my account cancelled and the rep had not even read my message and sent an email to ask why I wanted to cancel the account.