Contact Language Translator Support
Company Name: Twopeople Software
About: Mate is an incredibly powerful translator app which is deeply integrated with
iOS. It lets you easily translate words, texts and speech anywhere on your
iPhone or iPad.
Language Translator Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Twopeople Software
Privacy & Terms:
https://www.matetranslate.com/languages
3 Most reported problems 😔💔
Not a true Speech translator
by Shadowfax1983
I’ve looked in settings can’t find anything but this works as one way speech translator, not a true “speech” translator (like they claim) that allows two way communication.
I want to have someone speak in their native to the app and have it translate but the microphone is disabled when the language is not English. I tried with Tamil and it only works one way when it comes to speech. This app is useless if you are in a foreign country and want to translate someone’s speech. It’s Good to have one way conversation that’s it.
Disappointed
by Himchal
The app often crashes on my iPhone suddenly and I have to close it and reopen it to get it to work again. I don’t think that’s acceptable for an app at this cost. It’s also awkward when having a conversation to have to change the flag icons when changing speakers every time. Cumbersome. The translation seems adequate, but overall I’m very disappointed and would like a refund after only a week of daily use. I will replace it with something better.
Not Sure Yet .. Some Early Signs
by Linda Claudine
Why, in your description of app, last § (read while waiting for download to finish as needed it “right now,” of course) did you day to down load this “free” app? It def wasn’t free for me: was $9.99 WITH an extra add-on at same price.
So, since all I want is an app, that, when I’m in any App Store iOS app and highlight a foreign word, paragraph, or page(s), I want a translation! Period. I& this app doesn’t do that, it IS a con. If able, will report back.
Have a Problem with Language Translator by Mate? Report Issue
Why should I report an Issue with Language Translator by Mate?
- Pulling issues faced by users like you is a good way to draw attention of Language Translator by Mate to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Language Translator by Mate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Language Translator by Mate.
