1. FC Köln app not working? crashes or has problems?

1. FC Köln Status

Last Updated on 2024-06-11 by 1. FC Köln GmbH & Co. KGaA

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App has problems

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Common 1. FC Köln Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 1. FC Köln app on iOS and Android devices. Solve all 1. FC Köln app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

1. FC Köln iPhone Issues and Solutions

1. FC Köln iOS app crashes, not working, errors
1. FC Köln iOS app network issues
1. FC Köln on iOS has black/white screen

1. FC Köln Android App Issues and Solutions

1. FC Köln has errors/crashing/not working
1. FC Köln server network connectivity issues
1. FC Köln has black screen

1. FC Köln iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 1. FC Köln app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 1. FC Köln app crashes or not working on Iphone (iOS):

Close and restart the 1. FC Köln app on iPhone
Update 1. FC Köln app to the Latest Version for iOS
Uninstall and reinstall 1. FC Köln iPhone app
Update your iPhone to the latest iOS version

Fix 1. FC Köln on iPhone unable to connect to server/internet connection issues::

To resolve 1. FC Köln network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 1. FC Köln black/white screen (blank screen) on iPhone:

Follow the 1. FC Köln iOS app troubleshooting guide Here →

1. FC Köln Android App Issues and Solutions

Fix 1. FC Köln not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 1. FC Köln app issues:

Force Stop the 1. FC Köln App
1. On android, goto "Settings" » click 1. FC Köln app. » click "Force Stop".

Update 1. FC Köln to the latest version on PlayStore

Clear 1. FC Köln App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "1. FC Köln app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 1. FC Köln.

Fix 1. FC Köln unable to contact server/ 1. FC Köln internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 1. FC Köln » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 1. FC Köln » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 1. FC Köln on android.

Solve 1. FC Köln black/white screens issue on Android:

Follow the 1. FC Köln android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 1. FC Köln GmbH & Co. KGaA, developers of 1. FC Köln.

About this app

Das Neueste aus dem Geißbockheim, alle Spiele im Live-Modus, FC-TV und GeißbockEcho für Mitglieder sowie viele spürbar andere Features – mit der komplett neuen Smartphone-App des 1. FC Köln seid ihr immer gänsehautnah dran am FC.