Contact LUV Share Support
Company Name: Shenzhen JIUYIDA Electronics Co., Ltd.
About: The app is the ultimate solution for memory expansion on iOS device. It's
provides two-way storage between iOS and MAC/PC without Wi-Fi, network signal.
LUV Share Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with LUV-Share. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LUV-Share. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 15 Customer Service Reviews 😭😔💔
Hi I can not open my photos/videos after moving them from my Iphone 14 plus to Luv Share. I says 'external error' or the photos will be transferred, but would not open ( only black screen). I have re-started my phone, deleted the app and re-downloaded it. Nothing would worked. I would really appreciate your help. Regards, Amihan
Have on my iPhone but don’t remember password so I can’t change password to view photos?
My mom's luv-share memory that connects to the phone fell and now the pictures don't show up when the app is opened is there a way to fix it?
Hello I have been using LUV as external storage from photos taken by my iphone. While transfer photos from my iphone to the LUV drive, something happen, and i could not see transferred files anymore, like over thousands of photos/memories. it was disastrous. Please help.
I moved some videos over from my iPhone to the LUV flash drive. The first batch played back fine on my computer. The second batch skip and play slow and the voice is off from the video. HELP!
My child bent the usb a bit and now the usb don't lock to any device to get my pictures. I feel I've lost valuable precious pictures. please help
I have all my 6k photos on the internal drive but can’t figure out to get them onto the external flash drive?
Where does the LUV-share store its files on iPhone 13? How do I navigate to the folder on the iPhone? Thank you
My Luv Flash Drive has stopped working. I downloaded ALL of my Photos from my iPhone and they are gone. I have tried reinstalling the App and rebooting my iPhone several times.
how this operates and your "instruction manual" are two different things. I am unable to pull anything over from the iPhone to the flash drive. One error message says photos must be downloaded the cloud. The photos are on my phone, however, not in the cloud. Too bad there is not a human person to speak with, and I will have to return this for a refund.
I cannot seem to install your flash drive on my Mac book. I am having a lot of trouble with it. I need your assistance.
I have LUV Share successfully for some time, however suddenly the app doesn't recognize the photos in my phone library. It shows that there are 0 photos, videos, etc. and I actually have over 2,000 files on my phone. The volume of photos is the issue I'm trying to address by using LUV share to transfer my photos to our computer server. I have uninstalled and reinstalled the app and rebooted my phone twice with no change. Please help! Thank you!
Too many problems
by Eufemi Fairy
This app only lets me download photos, I have 2,899 photos and 749 videos, I was only able to download 97 photos 97 out of 2,899. Everytime I try to redownload them, I get the same error. Error 1005 and I can never finish loading the rest of them. Everytime I try to download my videos, it says download complete and when I check my folders on my external or internal none of my videos appear. Absolutely NONE. My photos all download out of order so I can’t tell which ones I can start to download without having to redo the same ones. It doesn’t tell me how many I have downloaded, it just tells me the same errors. It doesn’t download my contacts either. This app is a failure and the usb that comes with this app is a waste of my time and money.
Connects but doesn’t open
by Sundance-aroi
The reviews of this item are so all over the board, the best you can say is it’s inconsistent. 1. After downloading the app and plugging in the device, I get a reading that says how much capacity is left in the device (112GB of a brand new 128GB device), so I know it’s connected, but none of the pages show up when I click on the external device icon, so it’s not accessing any files, etc. Reading the instructions, this looks like a powerful and flexible tool, if it only worked. ☹️
2. I ordered and paid for the 250GB device. The outside of the box I received says it’s a 250MG, but it’s a 128GB.
3. The enclosed instructions don’t include contact information for product or tech support.
Moving Files From iPad, iPhone
by Presidents90
This software simply doesn’t work. Giving even one star as a rating makes me wonder if Apple will also give me a refund on the star.
Ideally you could move your photos, music, and other files from — say your iPhone to the device and free up space on your phone and even access music stored on the device. You can, in this context, see this as a storage expansion device.
The device has a lightning connector on one end and a USB connector on the other end.
I was curious as to the company in general so I looked at the other software this company sells. There was a common denominator; every one of the company’s products got horrible reviews.
So either this company can’t build software — which includes creating useful documentation and straightforward user friendly intuitive design, or it doesn’t.
From what I and other who rate or comment see it certainly appears this company can’t do the job so I would look elsewhere.
Have a Problem with LUV-Share? Report Issue
Why should I report an Issue with LUV-Share?
- Pulling issues faced by users like you is a good way to draw attention of LUV-Share to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a LUV-Share customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LUV-Share.
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