Contact WebWatcher Parent App Support

by Fictrtjiseygcjuub

Idk what your using this app for, if you’re using it for a perfectly innocent reason or what but this app is just a huge invasion of privacy. Let me tell you that no child will trust you if you use this on their phone without telling them and let me tell you that it is very easy for the child to find it after you install it on their phones! (And when they find it they most likely won’t tell you they have!) They’ll just get better at hiding things if you use this on them. Please don’t do this to your child. Personally I’m a straight A student, never got detention, never got sent to the principles office, never snuck out, never failed a class, always on time, etc. I am literally a perfect student and child and this is being used on me. PLEASE PARENTS LISTEN TO ME WHEN I SAY THAT IT IS A HUGE INVASION OF PRIVACY ESPECIALLY IF YOU DONT TELL THE KID!!! THERE IS ALWAYS ANOTHER OPTION BESIDES BETRAYING YOUR CHILD AND THEIR TRUST. DONT do this to your kid. Please.

by J-dogg4

For this app to work, everything has to be PERFECT, meaning you need to know you child’s iCloud password, he/she cannot EVER change their password, their phone needs to be on the same wifi as yours, their phone needs to be backed up to iCloud every day, AND they cannot delete message that you want to see. To have all of these thing in-sync is nearly impossible. The only times the app has worked for me is when I have gone in to my child’s phone and manually backed it up on the same wifi I was currently on, then sent an additional data request. If I have to sneak to my child’s phone to manually back it up, I might as well just look through it instead. Don’t waste your money. And don’t even bother with the seven day free-trial. Because the trial purposely blurs our messages and contacts, leering you in to pay for the service, as I did. Now I’m out $80 for a worthless app.

by Vespaboynyc

To be able to monitor an account, you will have to submit the person’s login and password to iCloud. There is no authentification through Apple of any kind which makes you wonder how this information is stored and protected.

What compelled me to write this review is what happened to my information after I asked to delete my account through their live chat. Instead of simply deleting my account, the customer rep changed a few letters from my email address to make it impossible for me to log back in. But since I was still logged into the app, I was able to see the letters that had been changed and successfully log back into the app. Which means that they did not delete my data even though I asked them to do it.

If they don’t remove the main account information you can be sure they will not delete your kids credentials when asked to do it. By the way, the only way to remove a device is through the online chat.

The handling of personal information from this app seems very sketchy and I would recommend anyone to change their kids password after they stopped using the app as you never know where this information will end up if they get hacked.