Contact Ba Support

by Shopper32

I have tried several different ways, several times, over the past few weeks to get in connect with some kind of help/support/customer service, and I have not heard back from anybody.

When I first started using this app, at the beginning of my pregnancy, I loved it. I even coughed up the $6.99 to unlock all the stickers. But about a month ago, everything went back to saying that it needed to be unlocked and I needed to pay again to have access to everything. I tried contacting the company through Instagram and email, because I could not find any type of support through the app itself. I have not heard back from a single person. I tried emailing and messaging on Instagram, both, multiple times. I am not paying for the same thing twice, especially for something with crappy customer service.

I am being induced tomorrow so I will have lots of pictures soon, and I will definitely not being using this app for anything. My opinion of them as done a 180 degree turn and I would not recommend them at all.

by MelMonday

I’d love to be able to send a message to the developer directly but there doesn’t appear to be any way to do that. So here it is. I love the options of this app. It’s perfect for what it is, I even paid for the upgrade so I could have all the stickers available. I’ve been looking forward to this as a means to track my pregnancy.

Except every single time I try to create a picture and add stickers, it crashes and I lose all the time I put into creating a picture. I want to use this app and I paid money to upgrade, but it is virtually useless to me right now since it is so unreliable about saving. Even if I save as I go, it will crash when I try to export to my camera roll and opening the app again my picture is gone. I would love if this could be fixed. Please fix this problem on the app!

by DinoMom14

At first I really enjoyed this app because it helped to track the mile stones that were happening. I downloaded it around 17 weeks and have been using it since. However at about 22 weeks it deleted everything from my storyline which was annoying but I was able to redo it. I logged in and had it to where it said it should save the data. Well we are at 29 weeks and it has completely deleted everything again. Now I can’t remember when all these milestones occurred and it makes me very sad that I don’t have any record of it anymore. I knew I should have went with a paper copy but every one told me digital was the way to go. Terrible experience so far.