TNT app not working? crashes or has problems?

TNT Status

Published by TNT. The People Network on 2023-06-19

Use TNT Track & Trace for tracking all your TNT shipments – anytime and
anywhere. • Trace your shipments and receive updates • Add the shipments
from your myTNT 2 account by logging in • Calculate the cost of sending your
shipments • Discover how quickly your shipments can be delivered We welcome
your feedback as we develop the app and add new features.

I have a problem with TNT

Are you having issues? Select the issue you are having below and provide feedback to TNT.

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Most reported problems

Reported Issues: 1 Comments

By Lee 10 months ago

The tracking page is useless, just displays an icon.

Common dislikes about TNT app

- Extremely slow when it comes to updating information

- Customer service and the app information are completely different

- Takes user to another country and a package that was delivered 8 months ago

- Tracking number could not be found

- Worst tracking system ever worked with

Have a Problem with TNT - Tracking? Report Issue

Common TNT Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TNT app on iOS and Android devices. Solve all TNT app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TNT iPhone Issues and Solutions

TNT iOS app crashes, not working, errors
TNT iOS app network issues
TNT on iOS has black/white screen

TNT Android App Issues and Solutions

TNT has errors/crashing/not working
TNT server network connectivity issues
TNT has black screen

TNT iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TNT app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TNT app crashes or not working on Iphone (iOS):

Close and restart the TNT app on iPhone
Update TNT app to the Latest Version for iOS
Uninstall and reinstall TNT iPhone app
Update your iPhone to the latest iOS version

Fix TNT on iPhone unable to connect to server/internet connection issues::

To resolve TNT network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TNT black/white screen (blank screen) on iPhone:

Follow the TNT iOS app troubleshooting guide Here →

TNT Android App Issues and Solutions

Fix TNT not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TNT app issues:

Force Stop the TNT App
1. On android, goto "Settings" » click TNT app. » click "Force Stop".

Update TNT to the latest version on PlayStore

Clear TNT App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TNT app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TNT.

Fix TNT unable to contact server/ TNT internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TNT » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TNT » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TNT on android.

Solve TNT black/white screens issue on Android:

Follow the TNT android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TNT. The People Network, developers of TNT.

100% Contact Match

Developer: TNT - The People Network

E-Mail: [email protected]

Website: Visit TNT Website

About this app

Every day, this app goes the extra mile to connect people and businesses all over the planet, delivering millions of parcels, documents and freight shipments with care and efficiency. Use this app Track & Trace for tracking all your this app shipments – anytime and anywhere. We welcome your feedback as we develop TNT and add new features. Please let us know what you think and what we're missing. We’re listening! Make all your shipping easier with this app. The People Network.