Contact GFiber Support
Company Name: Google
About: Easily manage your GFiber Internet Service. Run speed tests, edit your network
settings, restart your router, and share your Wi-Fi password with family and
friends.
GFiber Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Google
Verified email ✔✔
E-Mail: fiber-support@google.com
Website: 🌍 Visit Google Fiber Website
Privacy Policy: http://fiber.google.com/legal/privacy.html
Developer: Google Fiber Inc.
3 Most reported problems 😔💔
I wouldn’t recommend google fiber to anybody
by Rightisrightwrongiswrong
Google fiber sent out Google fiber technicians to my home just to tell me what the customer support line already told us( they gone have to splice the wire on the fiber jack) so I had to make another appointment at 1:00 today aug 9th he came around 10:30, he went to the fiber jack opened it up in said the exact thing the other technician said in told me I gotta make another appointment tmo to see another technician so he can do the same thing the other technicians supposed to have did today wow… mean while my wife gets fired from her job cause she works from home in can’t work smh… I’m going to spectrum, google fiber caused enough pain for me in my family. #theydontcare
Poorly designed app
by YT Jesh Sesh
The app is extremely limited in functionality, especially for someone transitioning from Xfinity. It’s frustratingly slow, doesn’t save custom device names, and lacks essential features like blocking or pausing devices, creating profiles, or setting custom rules (e.g., no service during certain days or hours). Parental controls are virtually non-existent.
While the affordability and better customer service are positives, the lack of basic app features makes the experience disappointing. If not for those two factors, I would have switched back to Xfinity.
This is terrible. Do not get 2gigs!
by TryingtohelpK
I had the regular 1 gig and was able to do much more with that router. Setup parental controls, schedules etc.
then I upgraded to 2gigs thinking I was getting an even better setup. Little did I know that you can literally do NOTHING useful! Can’t even serialize the names of the devices connected to the network. Can’t setup any parental controls or schedules at all. It is genuinely so terrible I think I’m going to go back to 1gig and pay less and have significantly better control of my network.
Really disappointing.
Have a Problem with GFiber: The Google Fiber App? Report Issue
Why should I report an Issue with GFiber: The Google Fiber App?
- Pulling issues faced by users like you is a good way to draw attention of GFiber: The Google Fiber App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GFiber: The Google Fiber App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GFiber: The Google Fiber App.
