INSIO app not working? crashes or has problems?

INSIO Status

Last Updated on 2024-11-27 by Intrasoft s.r.o.

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Common INSIO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot INSIO app on iOS and Android devices. Solve all INSIO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

INSIO iPhone Issues and Solutions

INSIO iOS app crashes, not working, errors
INSIO iOS app network issues
INSIO on iOS has black/white screen

INSIO Android App Issues and Solutions

INSIO has errors/crashing/not working
INSIO server network connectivity issues
INSIO has black screen

INSIO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever INSIO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix INSIO app crashes or not working on Iphone (iOS):

Close and restart the INSIO app on iPhone
Update INSIO app to the Latest Version for iOS
Uninstall and reinstall INSIO iPhone app
Update your iPhone to the latest iOS version

Fix INSIO on iPhone unable to connect to server/internet connection issues::

To resolve INSIO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix INSIO black/white screen (blank screen) on iPhone:

Follow the INSIO iOS app troubleshooting guide Here →

INSIO Android App Issues and Solutions

Fix INSIO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent INSIO app issues:

Force Stop the INSIO App
1. On android, goto "Settings" » click INSIO app. » click "Force Stop".

Update INSIO to the latest version on PlayStore

Clear INSIO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "INSIO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch INSIO.

Fix INSIO unable to contact server/ INSIO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click INSIO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got INSIO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch INSIO on android.

Solve INSIO black/white screens issue on Android:

Follow the INSIO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Intrasoft s.r.o., developers of INSIO.

About this app

Mobile solution for Helpdesk and Work Orders (planned maintenance). Distribute application between your employees or customers as an additional channel for entry requests to Helpdesk.