Contact MyPetzl Light Support
Published by Petzl About: The MyPetzl Light Bluetooth® mobile app allows the user to customize the
performance of the REACTIK + and NAO + headlamps from a smart phone or tablet:
access remaining burn time, activate one of the predefined activity profiles,
customize lighting and adjust brightness.
• Get real-time information about
the state of the headlamp from a smart phone or tablet:
- battery charge level
-
remaining burn time
- the headlamp prof.
How to Contact MyPetzl Light Customer Service/Support
Listed below are our top recommendations on how to get in contact with MyPetzl Light. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyPetzl Light. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Petzl
100% Contact Match
Developer: Petzl
E-Mail: [email protected]
Website: Visit MyPetzl Light Website
70% Contact Match
Developer: MICTUNING
E-Mail: [email protected]
Website: Visit MICTUNING Website
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Reported Issues: 3 Comments
By RolandVisuals
Not usable on an iPhone X
It’s the first time I have ever encountered an iOS app where you can’t close or get past the “on-boarding” or initial tutorial screens. The last screen has a very small “X” in the top right corner - right under the battery level indicator - that no matter how hard you try, it cannot be accessed. My suggestion would be to Q/A this app on an iPhone X and re-submit to the App Store. As for the rest of the app, well I have no idea. Can’t get to it. C’mon Petzl ! You can do better.
By rentonjd
iPhone X disaster
Did anyone bother to test this on the iPhone X? You can't even close the onboarding slide flow because the "X" to close it is to high and falls behind the upper right signal/battery icons. Additionally, the you can't click between the "Petzl" and "My Profiles" tabs at the top of the Profiles page. I'm guessing this in another iPhone X isssue because the Petzl logo in the upper right is behind the signal/battery icons again. Come on, these issues should be caught before pushing it to the app store.
By Shag funk
Complete Crap
This kind of worked, once, with a Reactik+. Then after programming the light, it would not connect again, no matter how many times I re-paired. Had to return the light because the light/app combo is so bad. I have tons of Petzl climbing gear, but this experience seriously damages my opinion of them as a company.
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