Contact MyPetzl Light Support
Company Name: Petzl
About: Petzl manufactures technical equipment and LED headlamps for alpinism, caving, climbing, and work at
height.
Headquarters: Crolles, Rhone-Alpes, France.
MyPetzl Light Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Petzl
Verified email ✔✔
E-Mail: nbeaurent@petzl.com
Website: 🌍 Visit MyPetzl Light Website
Privacy Policy: https://www.petzl.com/GB/en/privacy
Developer: Petzl
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3 Most reported problems 😔💔
Not usable on an iPhone X
by RolandVisuals
It’s the first time I have ever encountered an iOS app where you can’t close or get past the “on-boarding” or initial tutorial screens. The last screen has a very small “X” in the top right corner - right under the battery level indicator - that no matter how hard you try, it cannot be accessed. My suggestion would be to Q/A this app on an iPhone X and re-submit to the App Store. As for the rest of the app, well I have no idea. Can’t get to it. C’mon Petzl ! You can do better.
iPhone X disaster
by Rentonjd
Did anyone bother to test this on the iPhone X? You can't even close the onboarding slide flow because the "X" to close it is to high and falls behind the upper right signal/battery icons.
Additionally, the you can't click between the "Petzl" and "My Profiles" tabs at the top of the Profiles page. I'm guessing this in another iPhone X isssue because the Petzl logo in the upper right is behind the signal/battery icons again.
Come on, these issues should be caught before pushing it to the app store.
Complete Crap
by Shag Funk
This kind of worked, once, with a Reactik+. Then after programming the light, it would not connect again, no matter how many times I re-paired. Had to return the light because the light/app combo is so bad.
I have tons of Petzl climbing gear, but this experience seriously damages my opinion of them as a company.
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