MathemaTIC.lu app not working? crashes or has problems?

MathemaTIC.lu Status

Last Updated on 2022-02-24 by Ministère de l'Éducation nationale Luxembourg

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Common MathemaTIC.lu Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MathemaTIC.lu app on iOS and Android devices. Solve all MathemaTIC.lu app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MathemaTIC.lu iPhone Issues and Solutions

MathemaTIC.lu iOS app crashes, not working, errors
MathemaTIC.lu iOS app network issues
MathemaTIC.lu on iOS has black/white screen

MathemaTIC.lu Android App Issues and Solutions

MathemaTIC.lu has errors/crashing/not working
MathemaTIC.lu server network connectivity issues
MathemaTIC.lu has black screen

MathemaTIC.lu iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MathemaTIC.lu app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MathemaTIC.lu app crashes or not working on Iphone (iOS):

Close and restart the MathemaTIC.lu app on iPhone
Update MathemaTIC.lu app to the Latest Version for iOS
Uninstall and reinstall MathemaTIC.lu iPhone app
Update your iPhone to the latest iOS version

Fix MathemaTIC.lu on iPhone unable to connect to server/internet connection issues::

To resolve MathemaTIC.lu network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MathemaTIC.lu black/white screen (blank screen) on iPhone:

Follow the MathemaTIC.lu iOS app troubleshooting guide Here →

MathemaTIC.lu Android App Issues and Solutions

Fix MathemaTIC.lu not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MathemaTIC.lu app issues:

Force Stop the MathemaTIC.lu App
1. On android, goto "Settings" » click MathemaTIC.lu app. » click "Force Stop".

Update MathemaTIC.lu to the latest version on PlayStore

Clear MathemaTIC.lu App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MathemaTIC.lu app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MathemaTIC.lu.

Fix MathemaTIC.lu unable to contact server/ MathemaTIC.lu internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MathemaTIC.lu » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MathemaTIC.lu » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MathemaTIC.lu on android.

Solve MathemaTIC.lu black/white screens issue on Android:

Follow the MathemaTIC.lu android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ministère de l'Éducation nationale Luxembourg, developers of MathemaTIC.lu.

About this app

MathemaTIC est un environnement numérique personnalisé pour l’apprentissage des mathématiques, créé par le ministère de l’Éducation nationale du Luxembourg en collaboration avec Vretta. Il propose des exercices de mathématiques interactifs et stimulants, adaptés aux besoins des élèves et en parfaite cohérence avec le plan d’études.