ASUS Device Discovery app not working? crashes or has problems?

ASUS Device Discovery Status

Published by ASUS on 2023-04-11

ASUS Device Discovery is a APP to find the IP address of wireless
router. Features: 1.

I have a problem with ASUS Device Discovery

Are you having issues? Select the issue you are having below and provide feedback to ASUS Device Discovery.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 2 Comments

By Robert 3 months ago

I have five active ASUS products: 2 RT-AC87U routers, 2 RT56U routers, 1 AS6302T NAS. None of the routers is detected by ASUS Device Discovery. The NAS is detected by a separate discovery utility supplied by ASUSTOR.

By Robert 3 months ago

Have a Problem with ASUS Device Discovery? Report Issue

Common ASUS Device Discovery Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ASUS Device Discovery app on iOS and Android devices. Solve all ASUS Device Discovery app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ASUS Device Discovery iPhone Issues and Solutions

ASUS Device Discovery iOS app crashes, not working, errors
ASUS Device Discovery iOS app network issues
ASUS Device Discovery on iOS has black/white screen

ASUS Device Discovery Android App Issues and Solutions

ASUS Device Discovery has errors/crashing/not working
ASUS Device Discovery server network connectivity issues
ASUS Device Discovery has black screen

ASUS Device Discovery iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ASUS Device Discovery app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ASUS Device Discovery app crashes or not working on Iphone (iOS):

Close and restart the ASUS Device Discovery app on iPhone
Update ASUS Device Discovery app to the Latest Version for iOS
Uninstall and reinstall ASUS Device Discovery iPhone app
Update your iPhone to the latest iOS version

Fix ASUS Device Discovery on iPhone unable to connect to server/internet connection issues::

To resolve ASUS Device Discovery network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ASUS Device Discovery black/white screen (blank screen) on iPhone:

Follow the ASUS Device Discovery iOS app troubleshooting guide Here →

ASUS Device Discovery Android App Issues and Solutions

Fix ASUS Device Discovery not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ASUS Device Discovery app issues:

Force Stop the ASUS Device Discovery App
1. On android, goto "Settings" » click ASUS Device Discovery app. » click "Force Stop".

Update ASUS Device Discovery to the latest version on PlayStore

Clear ASUS Device Discovery App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ASUS Device Discovery app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ASUS Device Discovery.

Fix ASUS Device Discovery unable to contact server/ ASUS Device Discovery internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ASUS Device Discovery » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ASUS Device Discovery » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ASUS Device Discovery on android.

Solve ASUS Device Discovery black/white screens issue on Android:

Follow the ASUS Device Discovery android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ASUS, developers of ASUS Device Discovery.

100% Contact Match

Developer: ASUSTeK Computer inc.

E-Mail: [email protected]

Website: Visit ASUS Device Discovery Website

About this app

ASUS Device Discovery is a APP to find the IP address of wireless router. 1.