Company Name: BEIJING XINYOULINGXI TECHNOLOGY CO.LTD
About: "totwoo" is an App that connected with TOTWOO smart jewelry. TOTWOO is the
world's first smart jewelry brand that combine social, technology and fashion
together.
Listed below are our top recommendations on how to get in contact with totwoo. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact totwoo. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BEIJING XINYOULINGXI TECHNOLOGY CO.LTD
I have sent 5 emails and pictures! I have asked for a return and a label are address for return! No answer I will be turning this company over to The Better Buisness Bureau and every other Internet Shop I can find. My Financial Institution has been notified They have taken my money !
In app says jewelry connecting then it says no connection,why?
My bracelet has stopped connecting to the app and the fastener came apart. It’s been two months. I need it fixed asap. Order number TT34994
Hi I live in Iran. I've bought a pair of bracelates. I installed the app but The code hasn't been send yet. Could you please give me suggestion? How can I solve this major problem?
Only 1 bracelet Chimes
I lost my back piece
refund for the two sets of bracelets that I have sent back please give me a call at 9899752702 I returned then well over a month ago.
by Tcangry
My bracelet was continuously falling apart. The back just would not stay on. The company told me to send them a video showing the back falling off under various circumstances. Are you kidding? It also never connected to my Wi-Fi and the link to get help never went anywhere. Total scam.
by Kiterie Aine
App want registering presses or sending signals, constantly reconnecting. Bought 2 sets and one box arrived empty. Then one bracelet broke after about a day and a half and no response from customer service about the issues either 0/10 do not recommend.
by Primolife03
The bracelet worked for about a week then it just stopped lighting up when she sent codes. It’s still lights up when I send them but honestly ruined the whole point of getting them because I don’t know when she touches hers.
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