Contact totwoo Support
Company Name: BEIJING XINYOULINGXI TECHNOLOGY CO.LTD
About: "totwoo" is an App that connected with TOTWOO smart jewelry. TOTWOO is the
world's first smart jewelry brand that combine social, technology and fashion
together.
totwoo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BEIJING XINYOULINGXI TECHNOLOGY CO.LTD
Verified email ✔✔
E-Mail: lixiangqing@totwoo.com
Website: 🌍 Visit totwoo Website
Privacy Policy: https://totwooglobal.store/pages/totwoo-app-privacy-policy
Developer: TOTWOO FASHION TECHNOLOGY CO., LIMITED
10 Most reported problems 😔💔
I have sent 5 emails and pictures! I have asked for a return and a label are address for return! No answer I will be turning this company over to The Better Buisness Bureau and every other Internet Shop I can find. My Financial Institution has been notified They have taken my money !
In app says jewelry connecting then it says no connection,why?
My bracelet has stopped connecting to the app and the fastener came apart. It’s been two months. I need it fixed asap. Order number TT34994
Hi I live in Iran. I've bought a pair of bracelates. I installed the app but The code hasn't been send yet. Could you please give me suggestion? How can I solve this major problem?
Only 1 bracelet Chimes
I lost my back piece
refund for the two sets of bracelets that I have sent back please give me a call at 9899752702 I returned then well over a month ago.
Don’t waste your money!
by Tcangry
My bracelet was continuously falling apart. The back just would not stay on. The company told me to send them a video showing the back falling off under various circumstances. Are you kidding? It also never connected to my Wi-Fi and the link to get help never went anywhere. Total scam.
Broke after a day and a half
by Kiterie Aine
App want registering presses or sending signals, constantly reconnecting. Bought 2 sets and one box arrived empty. Then one bracelet broke after about a day and a half and no response from customer service about the issues either 0/10 do not recommend.
They broke
by Primolife03
The bracelet worked for about a week then it just stopped lighting up when she sent codes. It’s still lights up when I send them but honestly ruined the whole point of getting them because I don’t know when she touches hers.
Have a Problem with totwoo? Report Issue
Why should I report an Issue with totwoo?
- Pulling issues faced by users like you is a good way to draw attention of totwoo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a totwoo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using totwoo.
