Contact Peoples Bank PEBO Support

by Baritone ABC

This app fails at least once a week. I have to reinstall every time to get a few more days of functionality and then it crashes again. The old app worked perfectly for me over several years; this version has never worked properly. Calls to the bank’s IT department resulted in the following advice: “Just delete and reinstall.” Typical IT answer! My advice to IT: Fix the #%+& app or go back to old one. (Won’t let me send the review without a nickname and every one I choose is taken.)

Response to developers’ comments/requests: iPhone X; running latest version iOS; not using a VPN. Instability possibly related to face ID log on function. I stopped using face ID log on after posting the original review and have experienced much better app performance. Face ID works well on the other apps with that feature, so I still suspect the glitch lies somewhere in the Peoples Bank app.

by Spoyled_pryncess

This new app is trash. You can’t see where money has been sent to unless you open the whole debit. Push notifications don’t work anymore. I have deleted and reinstalled the app 4 times now. I want to know when money is taken out immediately like the old app in case of fraud. Getting tired of having to reinstall every other day to get my information that an old app had no problems doing. Save yourself some headaches if unhappy customers and bring the old style back.

Update: so now I have to down load an app for my app so I can get notifications when my card is used? This is ridiculous. I’m about to leave this bank. Old app had nothing wrong with it, this one should have never been rolled out unless everything worked correctly. This is peoples money not a Facebook account.

by 1969Bassman

The old app is wonderful, definitely five stars. this new app barely seems to function. Despite having all my alerts turned on and my push notification enabled, I never, and I do mean never, get any notifications when anything transfers to or from my account, nothing when my card gets used, and no cardless cash function without downloading a separate app. Literally all the features that I loved about the last app don’t function. I failed to see how this was a good move for the bank, and I really hope that you get this rectified because I would not like to switch banks but if your online functionality continues in this fashion I will be forced to do so, which is sad because I’ve been with this bank for 10 years.