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I didn’t think anything could be worse than concur and yet this is. Worst aspects—hotels—sometimes there are 2 within policy other times many. When there are few they are bad no name hotels. I have never been offered a gift card that they speak about. Prices often worse than the hotel website. Flights—awful seats that are available on the airline website not available here. Prices are either the same or worse than the airline website. I even gave my travel department a screenshot of an airline website and the trip actions website at the same time showing trip actions costing $75 plus more for the same flight. They said they don’t price match and wouldn’t refund the difference. All this, and yet my company has to pay a booking fee for this horrible interface. This review is long enough so I won’t tell you about the rental car woes. I can’t believe my employer was suckered into using this product—all who travel frequently in my office despises it.

I am a very frequent traveler. In the last two months of TripActions it has misquoted a car reservation. I paid a higher price since it stated it included insurance. It didn’t. I was driving from Prague to Zurich and needed a hotel last minute in Munich to stay the night. All hotels (Holiday Inn was only $75) came in overpriced and couldn’t book. Tried to book companion for a flight to Florida. My ticket went through. Hers did not. Still charged me $25. Had them rebook amd they charged me $25 again for her. Now I can’t link the reservations so I am the only one who can upgrade cabins and I can’t change her seat. I told them I didn’t want the ticket if I couldn’t merge the reservations. They bought it anyway. $25 more. $25 more to cancel it since they couldn’t be linked after all. I can hotel prices cheaper directly on the hotel websites.

TripActions is a dumpster fire. Booking for more than one traveler is nonfunctional, even when you go through the entire process of selecting flights and seats for multiple travelers. The system crashes with an error that the flights could not be booked, but then when you go to try again, you get an email that the original booking was made successfully, so now you’ve booked twice after a botched notification that it failed. Chat support is not helpful and serves to redirect you to the airline for all their problems. Flight rates change every 1-3 mins and almost never matches what the carriers show on their own websites or other reputable networks like Priceline, Google Flights, etc., which makes TripActions unreliable. 10/10 would not recommend.