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Connox Status

Published by Connox GmbH

The worldwide best design products are waiting for you at Connox! Design
furniture and home accessories with an individual character - with a story and a
name. Surf online through more than 19.

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Common Connox Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Connox app on iOS and Android devices. Solve all Connox app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Connox iPhone Issues and Solutions

Connox iOS app crashes, not working, errors
Connox iOS app network issues
Connox on iOS has black/white screen

Connox Android App Issues and Solutions

Connox has errors/crashing/not working
Connox server network connectivity issues
Connox has black screen

Connox iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Connox app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Connox app crashes or not working on Iphone (iOS):

Close and restart the Connox app on iPhone
Update Connox app to the Latest Version for iOS
Uninstall and reinstall Connox iPhone app
Update your iPhone to the latest iOS version

Fix Connox on iPhone unable to connect to server/internet connection issues::

To resolve Connox network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Connox black/white screen (blank screen) on iPhone:

Follow the Connox iOS app troubleshooting guide Here →

Connox Android App Issues and Solutions

Fix Connox not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Connox app issues:

Force Stop the Connox App
1. On android, goto "Settings" » click Connox app. » click "Force Stop".

Update Connox to the latest version on PlayStore

Clear Connox App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Connox app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Connox.

Fix Connox unable to contact server/ Connox internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Connox » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Connox » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Connox on android.

Solve Connox black/white screens issue on Android:

Follow the Connox android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Connox GmbH, developers of Connox.

Verified email

Contact e-Mail: [email protected]

0% Contact Match

Developer: Wayfair, LLC

E-Mail: [email protected]

Website: Visit Connox Website

About this app

Buying and ordering furniture online has never been that easy! »Great service!!! this app has relaxed employees working hard for the customers. Surf online through more than 19. 500 products on your mobile phone with the ConnoxApp. The service employees are always friendly, the delivery is fast and the products uncountable! The worldwide best design products are waiting for you at this app! Design furniture and home accessories with an individual character - with a story and a name. Surf, inform yourself and wish or buy products comfortably - wherever you are. Be the first one to know about novelties and design trends - as if the best designs were near you all the time. Enter the this app home design shop with the ConnoxApp. No inserting of URLs, no logging in and out, no switching of devices, no loss of data. Instead: Access Connox fast - in the train, while waiting or at home in front of your TV. Let us recommend products that suit you. The Feedback of our customers motivates us in improving out offer, our App and ourselves. Buy your favourites comfortably and safely - everywhere and at any time! I made the best experiences. »this app is astonishing! And since I buy a lot online, I am able to say this! Good packaging and the best goods. It couldn’t be better!