Contact Serenity Support

by Oreleona

I love this app, a lot actually. It helps me to plan my day and be on time to work and calculate how early I should wake. However, only one routine is free which is a bummer since I would like one for when I get back and one for night. So I purchased the premium package but STILL can’t add new routines it takes me back to the ad for premium package, the restore button doesn’t work if I click subscribe apple notes to me that I already paid for it yet I don’t have access to add routines.
There’s no direct contact info for support and I had to find email of the developer through another website
I deleted and re-downloaded the app thinking it’ll fix the problem yet I’m still getting the same problem . I don’t want to leave a bad review but sadly this is the only way I can get a response as it seems. This is the second time I’m experiencing a bug (the last one was updated and fixed).

by Newbie Birdie

I LOVED this app. Now I do not. The latest update has caused so many issues. Wish it had the option to go back to an older version.
1. It’s now so wide I can’t see the edges of the app so words are cut off.
2. When I view my tasks, it only shows the 1st one…MULTIPLE TIMES (Ex: For one day of the week, I have my whole day laid out in specific steps so if it’s 61 for the day, only the 1st one will show…61 TIMES! :-(
3. Can’t reorder any steps/tasks because it’s only showing the 1st one multiple times. The others still exist (they will happen if I actually start the app), but I can’t see the rest to edit them.

Likes:
1) It tells me what task is coming next which is great for smooth transitions.
2) It didn’t lose my data during the update so at least that’s a plus. (I want to uninstall it and reinstall to see if that would fix but afraid I will lose 5 yrs of great routines I’ve created for work, certain days of the week, certain occasions like when school is in session, etc).

Note for developers: Please don’t “fix” things that were never broken.

by CGuzzy

This app was one of my favorites (5 star) and then they updated it for iOS 13 and although it got appearance modifications it went drastically down hill related to usability. What happened? I cant change the names of parts of my routine without having to delete them. And then this morning my favorite of all morning routines that I had saved just totally disappeared. I also created a mourning routine yesterday that is somehow not here okay. This is crazy. I think somehow its sinking between my iPhone and iPad older versions of my routines and deleting my new ones, but either way it needs to be refreshed to its old way before iOS 13 and it would be awesome again.

And on a random, but true note the iPad app wont turn sideways which is a bummer.