ESL Play app not working? crashes or has problems?

ESL Play Status

Published by Turtle eSports Technology GmbH

Play on the world’s largest competitive gaming platform directly from your
mobile device with the ESL Play App. Sign up for cups, get information about
your matches and report your results.

I have a problem with ESL Play

Are you having issues? Select the issue you are having below and provide feedback to ESL Play.

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Most reported problems

Reported Issues: 1 Comments

By Matthew 1 year ago

Can’t even open the app it crashed

Common dislikes about ESL Play app

- Unclear how to receive rewards for winning tournaments

- Needs more information about the games available (platforms, regions, etc.)

- Some technical issues with signing up for tournaments or leaving teams

- Limited availability of tournaments for certain games and regions

- Some users may have high expectations that are not fully met by the app

Have a Problem with ESL Play? Report Issue

Common ESL Play Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ESL Play app on iOS and Android devices. Solve all ESL Play app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ESL Play iPhone Issues and Solutions

ESL Play iOS app crashes, not working, errors
ESL Play iOS app network issues
ESL Play on iOS has black/white screen

ESL Play Android App Issues and Solutions

ESL Play has errors/crashing/not working
ESL Play server network connectivity issues
ESL Play has black screen

ESL Play iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ESL Play app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ESL Play app crashes or not working on Iphone (iOS):

Close and restart the ESL Play app on iPhone
Update ESL Play app to the Latest Version for iOS
Uninstall and reinstall ESL Play iPhone app
Update your iPhone to the latest iOS version

Fix ESL Play on iPhone unable to connect to server/internet connection issues::

To resolve ESL Play network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ESL Play black/white screen (blank screen) on iPhone:

Follow the ESL Play iOS app troubleshooting guide Here →

ESL Play Android App Issues and Solutions

Fix ESL Play not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ESL Play app issues:

Force Stop the ESL Play App
1. On android, goto "Settings" » click ESL Play app. » click "Force Stop".

Update ESL Play to the latest version on PlayStore

Clear ESL Play App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ESL Play app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ESL Play.

Fix ESL Play unable to contact server/ ESL Play internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ESL Play » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ESL Play » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ESL Play on android.

Solve ESL Play black/white screens issue on Android:

Follow the ESL Play android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Turtle eSports Technology GmbH, developers of ESL Play.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: ESL / Turtle eSports Technology GmbH

E-Mail: [email protected]

Website: Visit ESL Play Website

About this app

Sign up for cups, get information about your matches and report your results. * Sign up and check in for upcoming cups of your favorite editions. * Browse through all the leagues you are playing or have played in the past. * Check match details of your upcoming matches and past matches. * Submit matchmedia and results for matches you play. Play on the world’s largest competitive gaming platform directly from your mobile device with the ESL Play App. Report issues you encounter to mobile@eslgaming. com.