Bose Connect Software

When it comes to headphones, there’s no question that Bose knows their product. When it comes to diversity of that product, maybe there’s a bit too much at times. The saving grace is that the BOSE iPad app does make it aa easier task to find what you need. In my situation, I had purchased the noise cancelling around-ear version back in 2017, and after using them pretty much daily for that period of time, the ear cushion on the right side had gone to ruin, with a hole and general deterioration. I tried looking online for any info at all but without luck. About to go online, I happened to glance at my iPad and saw the BOSE app and thought what the heck, who knows what might be found - like maybe an address for contacting product support. Well, there in the app I found pretty much everything I needed and more, from ear buds to speakers, new and refurbs, AND the parts I needed for my headphones as well as how to install them. It took very little time to get the parts ordered and hopefully, on their way to me. Thanks for creating this app, Bose, because I’d about given up.

There are some focus issues with voiceover for blind and visually impaired users using this app yes it is usable but when you are trying to go to the settings for your paired device it just focuses on the other tab for music automatically also a note about the Bose frames I’ve noticed that my voice can sometimes sound like there is static on my end and I’m wondering if you guys can come up with and update to not have that issue or alleviate or illuminate the static in one’s voice it sounds kind of crackly sometimes when I talk on certain applications like the phone or WhatsApp messenger or Facebook messenger or the messages app just to name a few. I am using the latest release of iOS which is 12.2 on an iPhone 8 Plus. Illuminating the static in the background of my voice would be great I know this is a Bluetooth thing but it would still be great to have everything come out even more clear. I mean eliminate, not eluminate.

I can take the treble down. Reducing the triggers. I have searched since 2003 for pain and confusion relief. I found it with Bose products. Years ago, I sent many emails trying to explain what we need to their tech Dept. Thank you for my Bose 30. I can’t wait to try the new ‘Hearing model”. The poor reviews on these and your fabulous app are caused because they may not have an understanding of their specific tones or medical issues. If you get more specific with your Dr or Bose terrific customer service you could use different headphones and app ability to fine tune the products for your comfort. I hope this helps. I’m afraid they will not stay in the market long enough for me to purchase. It takes a long time to save for something this expensive when you have the costly expense of a TBI or hearing disability. Can Bose find a way to get Medicare to cover your products? For the disabled this would be awesome!