DispatchHealth Reviews

DispatchHealth Reviews

Published by on 2021-11-03

🏷️ About: DispatchHealth is an on-demand urgent care service that sends a board-certified medical team to your home or office to treat a wide range of common injuries and illnesses. The medical team is comprised of the same clinicians you would see in an emergency room, and they can perform a variety of procedures in your home. Most insurance is accepted, including Medicare, Medicaid, and Tricare.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
45.1%

😎👌🔥 Positive experience
32.4%

👿🤬😠 Negative experience
22.5%

~ from Justuseapp.com NLP analysis of 68 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Convenient service

- Professional staff

- Takes Medicaid insurance

- Follows up with phone call

- Leaves written notes

- Sends scripts to pharmacy



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

4.2 out of 5

Crashes

2022-05-21

App turns off everyone I open it

So disappointed….

2022-06-22

Could have really used a hand & some reassurance when my husband was very sick & we both desperately want to stay out of hospitals. I want to trust that the people who actually do (eventually?) show up are nicer & more professional than the one who called me back only to tell me, ‘Well, there’s no way we could get to you today, how about tomorrow?’ I wasn’t asking for ‘right now’…..but DispatchHealth & advertising imply that one might be able to expect a same-day visit, especially when you call first thing in the AM. Instead I felt like I was imposing, or somehow bothering her with my request. Thanks…..not. Sorry to bother you.

App is glitchy

2022-07-23

App crashes when trying to add insurance card. It also got the location wrong by a few houses and there was no way to update it.

Won’t Work

2022-08-24

I had this thing set up and working. Now, every time I invoke it, it crashes. My iPhone is up-to-date. I’ve uninstalled and reinstalled DispatchHealth . It just crashes every time.

App is a waste of time. Just call them

2022-09-25

I downloaded DispatchHealth to set up an appointment. I got a phone call almost immediately to review and confirm the information I entered on DispatchHealth . The call lasted 10-15 minutes. I’m not sure if the purpose of DispatchHealth when everything is done on the over the phone regardless.

Never using them only using Heal

2022-10-26

We were on vacation for holidays in Colorado from California. My company has top insurance and never had an issue. Dispatch health refused to help us because we are not from Colorado. What a joke, won’t be using them in Los Angeles will be sticking with Heal App way better.

Not enough care workers

2022-11-27

Requested 2 times for care an they cancelled. They don’t have many workers in my area

App won’t work

2022-12-28

I have used DispatchHealth for two years and loved the ease of access. I haven’t been able to sign into my account on DispatchHealth lately. I have to use the website instead, because it gives me an error each time. It’s frustrating to say the least

Utterly Awesome!!!!!

2023-01-29

Uber for Doctors! - DispatchHealth/service is one of the coolest thing! They use your Health Insurance, they can write prescriptions, it's exactly like going to the Doctor's office but the office comes to you! I used them because I had a Strep throat, and didn't have the energy to drive to the Doctors office. They came to me, two very professional folks, checked me over, did some tests, and wrote me a prescription. I will use them over and over again!

Awesome service

2023-03-02

Used it two times and saved two trips to the hospital. Love it.

Who You Gonna Call?

2023-03-31

Need an at-home healthcare visit? Afraid to go to the ER or DR office and be exposed to ‘sick’ people? this app is a your answer! My dad was diagnosed five days ago w Covid, he is 86, lives alone in a senior’s apartment complex that is on ‘lock-down’ due to the emergence of Covid amongst their residents - so, no visitors. I downloaded the this app app, they contacted me and dispatched an RN, and a Tech, to his apartment where he was examined and evaluated to see if he needed to go to the hospital. They phoned me during the exam, we discussed Dad’s condition, made arrangements for a followup appointment two days later for IV fluids. Yes, they do that - and many other treatments if necessary. What a great service they offer in these crazy covid times...

Revolutionary!

2023-05-02

So with a stomach bug ravaging our house, my husband caught it and was down for the count. He was losing so many fluids and couldn’t manage to take in more. I have being seeing several ads on Facebook about an app called Dispatch Health and was pretty curious about it. So I thought I would give DispatchHealth a try, and I am seriously mind blown. With our insurance, using Dispatch Health costs the same as an Urgent Care visit. And I don’t know about you guys, but I hate going to Urgent Care. A licensed Nurse Practitioner came to our home with her nurse and got him all set up with an IV bag as well as anti-nausea medication. They were so friendly and personable, and took very good care of my husband. He is already feeling so much better. This is revolutionary medical care if you ask me. They are open from 8am to 8pm, and from the time I used DispatchHealth , to the time they showed up at my door was only 1 hour. That’s about how long you wait in an Urgent Care office. I definitely plan on using them in the future. With two kids, I can imagine I will have plenty of opportunities. A+++ Dispatch Health 👍🏼

Amazing

2023-06-02

This is medical care at its finest!! I’m so impressed with the services that they provided. I will never go out for medical care again. 👍🏼😃

Absolutely the Best!

2023-07-04

Many don’t realize things like this miracle in healthcare exist but it does. Right here these folks are AMAZING!

Fort Worth

2023-08-04

I used this service today for the first time, and it worked great!

Respiratory infection

2023-09-05

The were Awesome on time and very professional listen to my issues and gave correct medicine and later called to check on me

Amazing

2023-10-07

this app has changed the way care is delivered. Not only does the technology work smoothly, but the people that show up to provide care are top notch.

One happy Mama of 5!!!

2023-11-07

I have 5 children. So time is limited and precious. I would prefer not spending it in an urgent care or doctors office for 3 hrs. This is gonna change the game forever. We just had a nurse practitioner visit our home tonight at 6:30pm to examine my 4 year old and like I suspected... ear infection. They electronically sent the prescription to my pharmacy and were in and out of my house in less than 15 mins. One Happy Parent! Now, back to living life. Thank you this app!

Awesome, maybe even life saving!

2023-12-09

Used this service for the first time on Sunday and it was great. From the time I requested a visit on DispatchHealth until the team showed up was less than an hour. They were both incredibly professional and ran an IV, administered a medication, ran labs on site, and put in a medication request at my pharmacy. They discovered a low sodium level that if untreated could be very serious. And it was covered by my insurance! Pretty much as close to perfect as possible.

One Happy Special Needs Mama!!

2024-01-09

This service is so convenient! I have an adult son with a physical and cognitive disability. I’ve used Dispatch multiple times and am thrilled at how professional the staff is. They have always seemed comfortable handling my son’s complex medical needs. They send scripts to your pharmacy, leave you with written notes and they followup the next day via a phone call. My favorite part- My son is on Medicaid and they take his insurance! No wheelchair vans, no waiting in germy urgent cares. I highly recommend this service, especially to the “special needs” community!!

Christine
2023-01-10

I called for an appointment with DispatchHealth for possible Upper Respiratory Infection, or even pneumonia, which are both covered under the list of conditions treated, and appointments were still available for the day, but I was told that my condition was not able to be treated. Who do you have triaging patients on the telephone, a receptionist or a nurse? Extremely poor care if this is what you are offering the community as a second choice to walk-in clinics.

Patricia Scott
2022-12-12

I had an appointment scheduled from 10.30 to 12.30. I called after 11 am to see if they were on their way. They had me wait and a few minutes later told me the team was running late and would be here from 1200 to 2pm. That is very disappointing news to me. I suffer from COPD and due to a cold have difficulty breathing which is why I called.

Cheryl Heaton
2022-08-18

I have kidney disease stage three. I I have addisons disease, ulcertive colitis, ibd-d, avascular necrosis. Spine degeneration. And arthritis in spine and hips. I get dehydrated often. The nurse that came out to my house today refused to treat me and told me not to call them anymore for iv hydration. She was really rude to me and made me feel like I was a bother. I don't have a car to go to the hospital. She just made me feel like I was was a worthless person and talked down to me.i have a compromised immune system that is why I called them so I don't catch anything from going to the hospital. I don't know if you can do anything but I just think some one should know.

Christine Telesco
2022-06-01

After calling countless doctors and being told I needed to have a membership for concierge service in order to have my 85 year old mom treated at home. I nearly gave up and then I saw Dispatch health. They were so friendly on the phone and kind and compassionate. A doctor and health tech came within the hour and spent about 2 hours with my mom giving her IV fluids, EKG and great advice. She was thoroughly examined and we all had peace of mind. We were explained that if her symptoms did not improve or if she had difficulty breathing we would have to take her to the hospital although this is not what we wanted we respected and trusted the physicians directives. As of now mom is resting comfortably and her breathing has improved. She has peace of mind because they gave her that gift. They were truly amazing. The nurse Practitioner's name is Joseph and medtech Samantha were a great team. They showed a lot of compassion and were extremely thorough and knowledgeable. I give this practice 5 stars. These are the true heroes. I'll never forgot how they cared for my Mom. Keep up the great work. I will recommend you to all my friends and family.

Janet Matthews
2021-10-03

I called Dispatch Health Care, because I fell when I missed the curb, because of the dark glasses and face mask. They did come to check me out, ask me several questions about my accident, Took my vitals, my L.thumb was swollen, so they gave me a brace, and wanted to have Xrays to se e whether it had be broken or fractured, I was in no pain at all, told me to take Ibuprofen, they ordered it, and the Xray technician came to Xray my Left arm and Hand. I told the Nurse Practitioner that My Primary needs to know the results. inwhich she never received any..They never checked my records. referred me to go an Orthropedic, which I was scheduled to go 10/4/2921. I already had an appointment to go to my primary doctor on 9/30/2021. She was not aware of my accident or treatment. She had me to take xrays at gonzaba Clinic, and the report reads no fractures, don't need the brace, and stop taking ibuprofen, because , I have a kidney disease,my insurance, she has to refer for a specialist. I also cancel the appointment for the Orthropedic inwhich I didn't need.



Is DispatchHealth Safe? 🤗🙏


Yes. DispatchHealth is very safe to use. This is based on our NLP (Natural language processing) analysis of over 68 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for DispatchHealth Is 59.0/100.


Is DispatchHealth Legit? 💯


Yes. DispatchHealth is a totally legit app. This conclusion was arrived at by running over 68 DispatchHealth User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DispatchHealth Is 100/100..


Is DispatchHealth not working? 🚨


DispatchHealth works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with DispatchHealth? Post a Review




Features

- On-demand urgent care service that dispatches a medical team to your home or office

- Board-certified medical team comprised of the same clinicians you would see in an emergency room

- Treats a wide range of common injuries and illnesses, including fevers, flu, sore throat, headaches, migraines, and more

- Can perform a variety of procedures in your home, including IV fluid administration, stitches, and advanced blood laboratory testing

- Accepts most insurance, including Medicare, Medicaid, and Tricare.

  Customer Service/Support
Developer:
DispatchHealth