Contact StepsApp Pedometer Support

by Trackandgo

I was so excited when I got my new Apple Watch that I searched for apps that I could include and purchased this one. I was so new to the Watch that I didn’t realize it did everything this app does only does it correctly. One reviewer wrote that you couldn’t edit the goals on the Apple Watch, which is ridiculous because it’s extremely easy to do on the Watch. Fortunately I didn’t spend too much money on this but regret every penny I did. Frequently in the middle of my daily 4 mile walk, the steps app will send an alert saying I’ve been sitting too long and have to move around. This happens often during the day, usually when I’m walking. It’s really garbage and I don’t understand why it’s been rated so highly. Perhaps if people use this solely as a pedometer and not link it to a phone or watch it could be helpful, but that doesn’t explain the annoying alerts that’s tell me to move when I’m already moving. Can’t wait to get rid of it!

Response to developer:
I did have this synced with Apple Health from the start. Always sent me annoying alerts that I’ve been sitting too long while I’m out walking. Much happier since I deleted this!

by Daily Reader 43

I like this app, but it’s not accurate for flights of stairs. I live on the third floor of an old building with high ceilings. That’s 21 steps up, walk 15 steps down the hall to the next flight, and then another 18 steps up. This app calls that 1 flight of stairs. I did laundry an went up those stairs 6 times, that’s 12 flights. This app counted it as 5.

Also, what if I leave my phone behind as I walk down and in back to take out the trash? I know that’s at least 200 steps going down, out back and coming back up. But there’s no way to add those steps manually.

Also, the app doesn’t let you decrease your goals always. I could with the steps, but not with the stairs.

Other than all that, I like using this app. It makes counting my steps fun.

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Reply to developer who attempted to “help.” READ MY REVIEW: I said how long/ tall the flights are here. This is an old bldg. with 10/12 ft. ceilings. And I ALREADY sync with my Apple Health app. And the rest of that crap about turn on or turn of the sensor? It’s gobbledegook. I want an easy app to count my steps. And I want to be able to manually correct it or add flights or steps that got missed. I do not want to program that myself and I shouldn’t have to. You are the app developer. This is your app. Your job is to do the programming. So. Do. It.

by Ryanestess

Overall, a nice beautiful app that functions well. But I feel like I won’t be using it as much now that I have the Fitness app on the Apple Watch. One huge annoyance about this app though are the notifications. There is one in particular that is supposed to notify you when you’ve been sitting down for too much and you need to get up and walk... well that would be great if it worked! I can’t tell you now many times I’ve been walking around or just finished a work out and then sit down only to receive a notification seconds later saying I’ve been sitting around too long and need to get up and move... REALLY?! I JUST sat down from walking... and you’re telling me I’ve been sitting too long and need to get up? That’s a joke. No thanks StepsApp.