Contact ActivityTracker Pedometer Support

by Anrerp

I bought ActivityTracker "Pro" for Apple Watch in order to use the complication to display steps. After paying for Pro and unlocking it, the complication still says "UPGRADE TO PRO".
Further, the step count on the phone often doesn't match the step count in the Apple Health app or even the ActivityTracker PHONE app! I've tested this with the "Sync Watch & Health" turned on and turned off. The phone app always matches with Apple Health, but the watch only matches sometimes. The counts on the watch go up and down like crazy! I have requested Apple for a refund. I will be trying out other apps.

EDIT: I tried the steps the developer mentioned, but it still doesn't work. There's another app that costs half as much and works wonderfully on the Apple Watch. I have now switched to that and requested a refund for this one.

by AlexKay12:

*updated response after developer responded...***

My watch is ALWAYS on, my phone is in my leg pocket on my workout pants... assuming your user is ‘dumb’ well, now I wish I could give you ZERO stars. Also, I shouldn’t have to ‘adjust’ my step length, considering a fitbit or another walking app doesn’t require anything but keeping your watch on. And ‘ I don’t walk much doing chores’ ?!?! Excuse you??? So, you know the layout of my house, how many sq. Feet it is and what exactly I do? Again... RUDE!

I wanted to like this app, really I did, but... I just ran 6 miles and it only accounted for 3.6. That to me is a fail. I’ve been noticing that when I’m in my house walking around and doing chores it doesn’t even account for those. So, I give one star & deleting app. Not worth it. —

by Jtrudo69

I bought this app hoping it would track my steps as I was running. I’ve been using Fitbit and the Fitbit tracks steps immediately as steps are taken . I’ve had this thing on all day and it hasn’t tracked a single step. I followed all the instructions to get it to work including the sync data and privacy and it does nothing. Save your money and don’t buy this app.

Update. I restarted my Apple Watch and the steps finally updated. However it looks like every time I want the steps to update I have to either restart the watch or wait a half hour. Absolutely ridiculous. I download pedometer ++ for free and it works and updates just fine. I lost some money on this piece of junk app. Be sure you don’t do the same. These developers should be ashamed of themselves.