Genies & Gems Status
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Problems reported in the last 24 hours
Summary of Genies & Gems Problems 🔥
-They just cut you off 1 short of winning.
-System glitches from time to time.
-Reinstalling the game twice.
-Cuts off, freezes up, Makes me play a video two or three times before it will give me whatever bonus.
-Snakes that occupy Prime pieces to every level.
📋 6 Reported Issues:
Has frozen my Android phone. Can't turn off phone or go to any other application or home screen.
This is 2nd message. £79.99 was accidentally added to genies and gems. I usually add £2.99 only, I am 76 and a pensioner, I cannot afford this, I think my account has been hacked and will get in touch with my bank. I would like this to be returned please. I have been playing for years and never deposited an amount like this. Carol Beaumont.
App won’t connect to Internet. All the apps are connected ok. This seems to become a problem over the last few weeks
Genies & Gems running too fast
Game won't load
I'm on level 308 but want to restart the game with level1. When trying to remove the game and then download again it starts with level 308 again. Can you help me?
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Common Genies & Gems Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: geniesandgems@support.jamcity.com
Website: 🌍 Visit Genies & Gems Website
Privacy Policy: http://jamcity.com/privacy/
Developer: Jam City, Inc.
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