Genies & Gems Status
Are you having issues? Select the issue you are having below and provide feedback to Genies & Gems.
problems reported in the last 24 hours
Summary of Genies & Gems Problems 😠👌🔥
-They just cut you off 1 short of winning.
-System glitches from time to time.
-Reinstalling the game twice.
-Cuts off, freezes up, Makes me play a video two or three times before it will give me whatever bonus.
-Snakes that occupy Prime pieces to every level.
6 Reported Issues: 😵🆘🛟🚨📢
Has frozen my Android phone. Can't turn off phone or go to any other application or home screen.
This is 2nd message. £79.99 was accidentally added to genies and gems. I usually add £2.99 only, I am 76 and a pensioner, I cannot afford this, I think my account has been hacked and will get in touch with my bank. I would like this to be returned please. I have been playing for years and never deposited an amount like this. Carol Beaumont.
App won’t connect to Internet. All the apps are connected ok. This seems to become a problem over the last few weeks
Genies & Gems running too fast
Game won't load
I'm on level 308 but want to restart the game with level1. When trying to remove the game and then download again it starts with level 308 again. Can you help me?
Have a Problem with Genies & Gems: Puzzle & Quests? Report Issue
Common Genies & Gems Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Genies & Gems app on iOS and Android devices. Solve all Genies & Gems app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jam City, Inc., developers of Genies & Gems.
Swap ,match, and crush gems, recover ancient relics, and collect gold bars and enchanted keys on this one-of-a-kind enchanted exploration! * Collect keys to unlock new worlds and crush challenges! * Use exciting power-ups the Gilded Rainbow or Gilded Butterfly to swiftly advance through challenging levels! * Uncover idols and collect gold along the way! * Play exciting new events and challenging match 3 puzzle levels daily! From the makers of Cookie Jam and Panda Pop, comes Genies & Gems, the treasure of match 3 puzzle adventure games. I love love love Genies & Gems what a great game to play, thanks guys. Just love the game. If you love jewel like puzzle games or games like Candy Crush, then this game is equally fun and addictive. Journey through mystical worlds with Jenni the Genie and her companion, Trix the Fox, to crush the thieves that have stolen the Palace’s riches. Download Genies & Gems and begin your magical journey today! Already loving Genies & Gems? Love this game it helps me relax and keeps me busy instead of being bored....... It kind of reminds me of playing Candy Crush, but it’s more fun, with better challenges. Thieves have stolen the jewels from the Palace and there is only one person who has the power to get them back! Like us on Facebook to get the latest news on new levels, content and features. GENIES AND GEMS, the GENIES AND GEMS logo, the Rainbow Gem Design, the GENIES AND GEMS characters, and related indicia are registered and/or unregistered trademarks and copyrights of Jam City, Inc. and may not be used without permission. © 2020, Jam City Inc. All rights reserved.
