Contact WorkJam Support

This app is the bane of my existence at work. It’s buggy, never loads correctly (don’t even get me started trying to navigate it on a desktop). I have quite literally never had so many issues with an app, and one that my job makes us have. It doesn’t communicate with our main scheduling system correctly so shifts are wrong often, you cannot approve your time card from the app, and you cannot request days off. The “task” feature is a nightmare and tedious for no reason. In theory having my schedule on my phone is great, but what is the point when I have to delete the app/reinstall it, reset all settings at least once a week and it still won’t work.

Trying to use this app has been very frustrating. Initially I was able to see my schedule and other information needed for my work. I used the stay logged in feature and unfortunately one day could only see a blank screen. I logged out and tried to log back in with no success. Now I get an error message that states the data couldn’t be read because it’s missing. Also, more times than not, it doesn’t give the option to put in a password. I hope you can correct this issue! I would really like to see my schedule. Thank you for your attention to this matter!

Main functional issues are: Persistent notifications for surveys that won’t go away after completed; and most critically my notifications are not arriving correctly, mainly notifying me on the wrong day for upcoming shifts. Consistently wrong, saying I have a shift coming up today when it’s coming tomorrow. Tried setting to hours before or one day and getting erratic results no matter the choices. Just full of nonsense so far… I’ve tried logging out, I’ve reinstalled, and then I also see no available update.