RICOH360 Tours Reviews

RICOH360 Tours Reviews

Published by on 2024-05-15

🏷️ About: Create high-quality, easy-to-use Virtual Tours! RICOH360 Tours is a cloud-based platform to create interactive 360° Virtual Tours for homes and commercial properties. Real estate agents and photographers can not only create professional-looking 360° Virtual Tours in minutes but can automatically Virtual Stage the properties and create Marketing Videos.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
68.5%

🙄💅🫥 Neutral
17.0%

😎👌🔥 Positive experience
14.5%

~ from Justuseapp.com NLP analysis of 73 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- App is great

- Able to pair Theta SC2 to iPhone without issue

- Able to take and download images flawlessly



Read 15 Customer Service Reviews 👿🤬😡😠💢😤

3.7 out of 5

Waste of money/ doesn’t work well.

2022-07-04

Buyers beware. This software constantly crashes. Takes poor photos in low lighting. There are better products that don’t keep charging you $500 a year! Customer service won’t allow you to unsubscribe. They just keep charging you the $500 yearly! If I had known I would be spending this much, I would have bought a nice drone. At least it would get much more use! Buyers be forewarned, charges you nearly $500 yearly, poor service, crashes. And you’re not getting what you pay for. Terrible customer service! Zero stars!

Getting Very Annoyed

2022-08-05

RICOH360Tours keeps crashing. This update is trash!!! Use to be able to shoot a tour in under 30 mins now takes an hour and a half. Please Fix this!!!!

App can’t connect to camera on iOS

2022-09-06

I was able to pair my Theta SC2 to my iPhone without issue. I can take and download images flawlessly. When I try to connect the camera to the this app app, I go to settings, select my Theta’s WiFi address, put in the password, and I’m connected. But once I switch back over to the Tours App it just stays on the “Connect Theta screen” and never acknowledges the fact that I’m already connected. I was really looking forward to this, I hope customer service can help.

Worked great at first.

2022-10-07

None of my saved tours are viewable now. Worthless.

The worst ever

2022-11-08

It's more like some software engineer writing a bunch of bugs to challenge your patience more than a useful app.

New App is useless

2022-12-09

I’ve been using Ricoh Tours since the beginning and the new app renders this totally useless. Too many things wrong to even type here.

Beware of these

2023-01-10

RICOH360Tours crashes and is horrible uploads. You will spend hours working this when it only takes 15 mins on a normal 360 tour.

Trash scam alou bot

2023-02-11

A botbamboozle

Basically a scam..

2023-03-12

The salesman that sold us the camera and the year subscription said this camera couldn’t be used with matterport. Looked into it, he lied and now I’m stuck with a year subscription to this crap. Don’t purchase Ricoh tours.

Shouldn’t have updated it

2023-04-13

Last weeks update has made RICOH360Tours useless and no fixes yet. Without RICOH360Tours you won’t have much use for the website or the $49/month service either.

Constant crashes and very slow

2023-05-14

RICOH360Tours seems like it was slapped together by 1 guy overnight. Very slow and crashes constantly. Soon as my subscription is up I am moving somewhere with a stable app that actually gets updates.

DO NOT BUY.

2023-06-15

This has been a nightmare of an experience to get out of their subscription. They lock you in annually with no way to cancel through RICOH360Tours , emailing customer service, or their webpage, even though they say you can. They intentionally charge you. The camera is low quality, RICOH360Tours is terrible, the customer service is the worst.

Iphone Unable to Zoom in

2023-07-16

RICOH360Tours is great the only issue that is really frustrating is being unable to zoom in when pinning photos into the Site pls fix this.

Crash crash...

2023-08-17

Keeps crashing. Doing various tasks and can’t see a rhyme or reason.

Bert Hull
2023-01-12

This software crashed every time I use it. I have to restart every 10 minutes or so of use. And the app is awful. Editing tours on the web is much easier than using the app. the problem is that when I open the web version, most of my pictures are not available. I can restart the program a few times and after a few hours the pictures will appear one by one. This is the worst software experience I have had in over 35 years of using computers. I'm a mechanical engineer.



Is RICOH360 Tours Safe? 🤗🙏


No. RICOH360 Tours does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 73 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.7/5 . Justuseapp Safety Score for RICOH360 Tours Is 17.4/100.


Is RICOH360 Tours Legit? 💯


No. RICOH360 Tours does not seem legit based on our analysis. This conclusion was arrived at by running over 73 RICOH360 Tours User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for RICOH360 Tours Is 37.9/100..


Is RICOH360 Tours not working? 🚨


RICOH360 Tours works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with RICOH360 Tours? Post a Review




Features

Real estate agents and photographers can not only create professional-looking 360° Virtual Tours in minutes but can automatically Virtual Stage the properties and create Marketing Videos.

RICOH360 Tours is a cloud-based platform to create interactive 360° Virtual Tours for homes and commercial properties.

• AI VIRTUAL STAGING*: The AI Virtual Staging is a new feature that automatically arranges virtual furniture on 360° images of vacant rooms through Artificial Intelligence.

• SIMPLE, FAST & EASY: Setup, capture and have your listing online instantly.

Engage buyers, impress sellers and learn more about your customers.

• ANNOTATIONS*: You can showcase aspects of your tour with Annotations.

Invest in the tool that matters.

Get started with your free trial today.

  Customer Service/Support
Developer:
Ricoh Co., Ltd.

Contact e-Mail:

Website: