Contact Pockit: Bank Card Alternative

Contact Pockit Support


Company Name:

About: Pockit helps everyone access a mobile banking alternative with a prepaid
contactless Mastercard®. This means all the benefits of banking online (and
more!) without the credit checks of other bank apps.


 
  2026-03-27

Pockit Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Pockit Safe to use?

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pockit



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Pockit Website

Privacy Policy: https://app.pockit.com/policies/privacy

Developer: Pockit Ltd





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3 Most reported problems 😔💔

3.2 out of 5

Mr David

2025-03-11

by Sir_pica

I forgot my security answer and couldn't reset it by myself. Sent email complaining about the situation I was told by “jurgen” to reply with my phone number so they could call me which i did immediately. and nothing is still been done ever since. Tried calling your customer number I saw online no one picked up. I mean there should be a way to reset my security question and answer on the app without contacting pockit. Simply put a rest button for convenience rather than frustrating people. I am very sure I'm not the only one facing this challenges.

This app is the worstest app I’ve never seen

2025-03-12

by Sbeanpole

This app is the worstest app I’ve never seen
If I could give star I’ll prefer not to give any star because it’s not nice don’t even try to put your money on it unless if you want to loose your money

Absolutely disgusting

2025-03-13

by Hassanibrahim2324

The app doesn’t even allow me to transfer my money to my other bank. I felt captivated. Not recommended .
Customer care is not very responsive. Quality of the physical card is below par.




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Why should I report an Issue with Pockit: Bank Card Alternative?

  1. Pulling issues faced by users like you is a good way to draw attention of Pockit: Bank Card Alternative to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Pockit: Bank Card Alternative customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pockit: Bank Card Alternative.


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