ETA SPOT Reviews

ETA SPOT Reviews

Published by on 2024-07-12

🏷️ About: With up-to-the-minute arrival prediction, route planning, and system alerts, SPOT® from ETA Transit Systems is a must-have mobile app riders of select transit agencies. Simple to use and incredibly accurate, SPOT allows riders to select and compare multiple routes, view all current and upcoming arrival times, and receive communications regarding system outages, delays, and other critical information on any internet-enabled iO.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
62.3%

😎👌🔥 Positive experience
24.5%

🙄💅🫥 Neutral
13.2%

~ from Justuseapp.com NLP analysis of 740 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Super helpful

- Accurate

- Shows bus location and other buses in town

- Reliable



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

1.5 out of 5

Broken

2022-05-26

Routes page is just blank. Can't select or view any route. Tried to submit feedback in ETASPOT which caused ETASPOT to crash.

Impossible to find a time table

2022-06-27

ETASPOT is mostly useless for finding a timetable to balance one day. Please look at other public transit apps Like SEPTA to get ideas. You are killing me I find and paper copies to plan my day.

Hasn’t worked since COVID

2022-07-28

😢 It used to be sporadic at best. Now it doesn’t work at all. But the website still says to use it.

Where’s the bus???

2022-08-29

ETASPOT doesn’t show all the buses. Your best option is just to stand at the designated stop and wait and wait and wait.

Awful

2022-09-30

View schedule times not even in chronological order

Pretty much useless

2022-10-31

My university uses it for tracking its bus service and it’s essentially good for nothing. Bus locations rarely, if ever show up so it’s no help for finding arrival times. At best it’s helpful for showing you routes or stops, but that’s not something exclusive to ETASPOT

Never right

2022-12-02

I am sitting here waiting on bus and it is never here when ETASPOT says it is supposed to. Sometimes later in the evening it is off by 20 minutes or more

Just wow

2023-01-02

This apps needs to be updated or something because it is so unreliable. The times are rarely right and it gives has me waiting all day ALL the time!

Does not work!

2023-02-03

I click on ETASPOT on my iPhone, it goes to the sight, for about 3-4 seconds then ETASPOT closes and goes back to my home screen. Trying to use it with Tulsa Transit Authority, Tulsa Oklahoma. Doesn't deserve even one star. Junk!

Missing Busses

2023-03-07

At DFW airport many busses don’t appear in ETASPOT . They drive the routes yet don’t appear in ETASPOT . This happens mostly in the mornings. They’re either turning off their gps or they’re not installed. ETASPOT is useless unless all their busses are compliant.

Doesn’t track buses

2023-04-05

Buses barely show up on ETASPOT . I have to walk out now and just hope a bus comes soon instead of being able to see where a bus is real time

This app may be a virus

2023-05-07

ETASPOT uses GB of data in a week. That is not right! It has affected my bill and I barely use it. VERY concerned. It is either a bug or they are using your phone as a hotspot to share data with others (which is a crime).

Sometimes yes, sometimes no

2023-06-07

Sometimes it works and then it doesn’t. If you are relying on ETASPOT for important things, like work, it’s a total crapshoot on which day it will work or not. It really is difficult to get anywhere if you want to use ETASPOT.

Buggy sometimes

2023-07-09

Love ETASPOT when it actually shows the location of the bus. It will occasionally show where the bus is then it will magically disappear or will say the bus is running when it isn't. Bug definitely needs to be fixed

Okay

2023-08-09

On the whole, it does what it needs to do, but it is a bit glitchy in ways and has to be essentially “rebooted” to get it working right again. Most of all... come on. How about LANDSCAPE support?

It’s meh

2023-09-10

It could be better
Interface needs work
It’s 2021 I’m sure you guys can work on it

Great App!

2023-10-12

Seems to vary a little. Don’t always get bus icon. Timing I haven’t quite figured out. Jumps around a lot. But otherwise, thumbs up!

SPOT App Rocks!!!

2023-11-12

My school just upgraded their buses to support ETASPOT and it is super helpful! I used to have to call the school before my class to make sure a bus wasn’t running late (otherwise I had to call!). Such a breath of fresh air! App is super accurate!!! Thank you god!!!

Helpful app

2023-12-14

Excellent app! I use it regularly! I’ve always been able to rely on it to make sure I know where the bus is and what time I need to be at the bus stop. Highly recommended

App does what it need to

2024-01-14

We use ETASPOT for Ztrans routes in New Mexico and overall I haven’t had any problems. I appreciate how far it shows the bus and the location of other buses in town. It leaves out a lot of guess work.

Broken

2024-11-18

Routes page is just blank. Can't select or view any route. Tried to submit feedback in ETASPOT which caused ETASPOT to crash.

Broken functionality

2024-11-18

Can't select any route

Review

2024-11-18

Former app was more user friendly and provided a planning feature which is apparently unavailable with SPOT.

Not reliable

2024-11-18

Live tracking is not reliable. ETA is never right. Which really defeats the one and only purpose of ETASPOT...

Terrible on time 5 minutes can be 20

2024-11-18

5 minutes to 20 ridiculous

SPOT Schedule Incomplete

2024-11-18

I ride the bus with our local agency and I also work for them. The schedule is incomplete and incorrect. It would be much more helpful if the COMPLETE and CORRECT schedule was installed in the application.

Unreliable

2024-11-18

It will say there is a bus coming, then Casper will pass by driving an invisible bus...and you’ll be late to your destination.



Is ETA SPOT Safe? 🤗🙏


Yes. ETA SPOT is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 740 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.5/5 . Justuseapp Safety Score for ETA SPOT Is 28.2/100.


Is ETA SPOT Legit? 💯


Yes. ETA SPOT is legit, but not 100% legit to us. This conclusion was arrived at by running over 740 ETA SPOT User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ETA SPOT Is 43.4/100..


Is ETA SPOT not working? 🚨


ETA SPOT works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with ETA SPOT? Post a Review




Features

Simple to use and incredibly accurate, SPOT allows riders to select and compare multiple routes, view all current and upcoming arrival times, and receive communications regarding system outages, delays, and other critical information on any internet-enabled iOS smartphone or tablet.

With up-to-the-minute arrival prediction, route planning, and system alerts, SPOT® from ETA Transit Systems is a must-have mobile app riders of select transit agencies.

  Customer Service/Support
Developer:
ETA Transit Systems Inc

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