Contact Palfish Teacher English Tutor Support

by SavannahBlayze

I taught for PalFish for 3 years. What was once a beautiful place to work for where you got paid fairly and had good relationships with teacher admins has changed completely. After the Ministry of Education in China changed their rules on foreigners teaching ESL online pay has dropped to an unlivable wage for most people. Teacher and student customer service is almost non-existent because of lack of staff. The company no longer cares about well-being of teachers and I haven’t heard of a successful appeal for real emergencies in about a year. Instead, when my home was in range of a forest fire and I was suddenly evacuated during the night I was told I should have found somewhere to teach that morning (it was impossible- im in a small town. There was nowhere to go and cell service was barely operable and main roads out of town were closed. I was never reimbursed for fines - teachers in the Philippines have been fined for cancelling while there have been serious life threatening typhoons threatening their homes and families. It’s all very sad. If they do pay enough for you to live in your country then great! But, don’t expect to be helped or feel cared about as a teacher when it comes to the company itself. If PalFish ever gets its act back together I’ll happily change this review. Until then, I feel people should be informed while considering to work for them.

by Rahbuhbuh

I just finished a year of teaching on Palfish. The platform uses Pearson - Big English curriculum. In general, it is not bad curriculum. But some of the modifications that the company makes to it are not very good. The company does not understand what it means to do a proper assessment of the child’s learning level nor do they understand how to properly place a child according to the level. They fail to understand that as teachers we must teach according to the child’s needs. Instead they are insistent that every slide, regardless of its relevance or need, be taught to the student. There is no communication between the platform’s “head teachers” and the English-speaking teacher who is teaching the classes. The company also practices some unethical behavior, such as telling a student that a teacher doesn’t want to teach them anymore so that they can move the student to another teacher. If the head teacher does not like an English teacher they will also file a complaint against the English teacher and say it is from the student’s family. Many teachers who teach on the platform do not have any teaching experience or qualifications. Having a college degree is not required. Teachers are expected to be more entertainers than actual facilitators of learning. Overall I would say it’s one of the poorest platforms for teaching.

by TheTruthReview

After 3 months I've made 0.90 cents. When trying to start your own classes, they barely get approved. If your phone is on silent and someone calls, it still rings and bypasses your silent mode. When you do a class, it's pretty interesting to hear the comments and questions of the Chinese students, who by the way are mainly adults. But, you may easily get banned like many, if your call gets monitored and you answer political questions. I've already caught a lot of sexuality in the forum. So, I also take it, this is some how being used as a dating app more than a make money and teach. Don't have a problem with it as everyone are adults posting on the forums. But, I guess it beats paying a dating service, as here you get payed when contacted and plenty of girls are constantly posting with their accounts clearly stating they want to meet only English speaking men. And guys only want to meet English women. Over all, not to bad, but, you won't make much money. Perhaps you'll make enough to buy a candy bar after a few months of use. Your better of getting a real online teaching job based out of the US, CA or U.K. That way you have an actual class with already assigned students and a guaranteed paycheck that provides an actual living.