Read and Learn app not working? crashes or has problems?

Read and Learn Status

Published by Anton Ivanov

A convenient application for reading books in foreign languages and learning
new words and phrases. Just touch an unknown word or a phrase, get its
translation and add a card to learn it later.

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Common Read and Learn Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Read and Learn app on iOS and Android devices. Solve all Read and Learn app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Read and Learn iPhone Issues and Solutions

Read and Learn iOS app crashes, not working, errors
Read and Learn iOS app network issues
Read and Learn on iOS has black/white screen

Read and Learn Android App Issues and Solutions

Read and Learn has errors/crashing/not working
Read and Learn server network connectivity issues
Read and Learn has black screen

Read and Learn iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Read and Learn app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Read and Learn app crashes or not working on Iphone (iOS):

Close and restart the Read and Learn app on iPhone
Update Read and Learn app to the Latest Version for iOS
Uninstall and reinstall Read and Learn iPhone app
Update your iPhone to the latest iOS version

Fix Read and Learn on iPhone unable to connect to server/internet connection issues::

To resolve Read and Learn network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Read and Learn black/white screen (blank screen) on iPhone:

Follow the Read and Learn iOS app troubleshooting guide Here →

Read and Learn Android App Issues and Solutions

Fix Read and Learn not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Read and Learn app issues:

Force Stop the Read and Learn App
1. On android, goto "Settings" » click Read and Learn app. » click "Force Stop".

Update Read and Learn to the latest version on PlayStore

Clear Read and Learn App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Read and Learn app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Read and Learn.

Fix Read and Learn unable to contact server/ Read and Learn internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Read and Learn » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Read and Learn » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Read and Learn on android.

Solve Read and Learn black/white screens issue on Android:

Follow the Read and Learn android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Anton Ivanov, developers of Read and Learn.