Contact Funlux Support
Company Name: EP Technology Corporation
About: Funlux is the future of smart home solutions. The Funlux app is designed to
control a variety of smart home products and work seamlessly with Zmodo's cloud
services to keep you connected with the ones you care about.
Funlux Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Funlux. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Funlux. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Funlux Website
Privacy Policy: http://www.funlux.com/privacy-policy/
Developer: Zmodo Support
Privacy & Terms:
http://www.funlux.com/privacy-policy/
http://www.funlux.com/terms-of-services/
Read 9 Customer Service Reviews 😭😔💔
So, all of a sudden all of the cameras are freaking out by that I mean they are flickering from bad picture to multicolored vertical streaks then for a while they worked ok maybe 2 hours then they went back to streaking, I have tried the reset button and rebooted turned on and off changed settings to default tried new camera on one line but didn't work. Any help would be appreciated. Thank You Mr. Clair Stevens
I NEED HELP TO DISCONECT MY SERVICE FOR NEXT YEAR, IM HAVING TROUBLE WITH THE CAMERA AND DO NOT WANT YOUR SERVICE ANY MORE. CAN YOU JUST HELP ME TO CANCELL THE SERVICE WHAT DO I NEED TO DO??
Having problems with camera can a technician ring me on 0407600684
Got new internet service. Cameras will not lock into it even though it says connected.had internet upgraded thinking it was the problem. Still saying offline. I have done EVERYTHING there is to do and still OFFLINE!
I recently replaced my router, and I have been able to assign all but one. The unit ID: ZMD33D1E8210267 is still assigned to I guess my old LAN. How can remove and reset this camera so I can reprogram it to my new router?
This is my second request for Return Merchandise Authorization form. The two repeaters I was told would work with my zmodo cameras are not working or they are not compatible. They are all boxed up and I’m ready to return them. I have not received any response as to how to access the form to get this done to receive a refund. Please advise asap. Thank you!
Horrible company
by Nickickk
I have the CHS1AWACS model WiFi camera and this specific camera does not support motion detection. It does not support push notifications. It does not support video recording. It has a memory card slot but it does not support memory card. Are you kidding me? What am I wasting my money on?? All I can do is view live and that’s it. DO NOT ask me to email you for further assistance, you already gave me assistance and this is what the results are! This company has converted all their cameras and systems to run on cloud service to make more money. Horrible app, horrible cameras, horrible company! This camera is still being sold everywhere and it doesn’t even work! This is just sad. 1 star. Tomorrow I am returning these cameras. I am not going to purchase your updated “cloud” cameras as a solution. Good bye!! 👋
We’ve had nothing but problems
by New World Translation
There seems to always be a problem with the system. Less than six months after we purchased the product, we started having unexplained issues with the system and cameras. At first, two of the four cameras went out and the company sent us replacements. Then two others went out but we were out of warranty. Now only one of the four cameras is working. As was mentioned on another review, many times I’m right here at home watching from the window, movements that the camera should pick up but it doesn’t. Not good nor reliable system at all.
Absolutely the worse app ever
by Burnz442
Always having trouble with the app but could work around the issues. Until yesterday all of my cameras have disappeared from the app and it doesn’t want to recognize any of the 9 I had hooked up. It’s not the WiFi it’s not the camera it’s the app. Looks like they updated the app but in reality they made it in-op nothing works...they don’t answer the phone you can’t leave a message and the in app support is never there...it’s a joke completely a joke. Don’t buy their cameras and whatever you do don’t download the app it’s a complete waste of time!!
Have a Problem with Funlux? Report Issue
Why should I report an Issue with Funlux?
- Pulling issues faced by users like you is a good way to draw attention of Funlux to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Funlux customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Funlux.
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