Contact RepZio Sales Rep Software Support

by Cshark

I like the app and it works well but the customer service is nonexistent they don’t like answering phone calls and we we’re never notified of the new credit card feature and we were still writing in credit card # in the comments section at a tradeshow and when we submitted the orders for security reasons the credit card numbers were blocked we had done this in the past and it was never a problem but they blocked the ability to put the credit card numbers in the comment section for the orders so subsequently we lost $10,000 worthOf orders for people that change their mind for one reason or another it’s like once you have the order if you don’t want to have to go back and have them re-think it fortunately most of the people gave us the card
So I contacted the company left several messages and emails that I wanted to get information on the credit card feature and I’ve never gotten a return phone call and the tradeshow was in January and this is March

by Jack Lux

1. When selecting an item, can’t see description.
2. When adding an additional email address to send out, the attachment doesn’t get sent along
3. Cannot search for a contact by name. Only by company name.
4. Does not offer cc
5. When trying to edit a tag. The screen becomes very small and hides information.
6. Must select 1 item at a time. Cannot select the entire collection of the same item in all colors and sizes. This is very time consuming.
7. When emailing a pdf. Does not have a title to identify.

I can go on and on.

8. There are spelling mistakes on your app. Not very professional when sending out to a buyer.

I hope that you are reading this and make the corrections needed.

When adding a new customer. There is only 1 email that can be recorded, only 1 telephone number can be added. No cell phone option.

by Disgusted Rep

Missing basic features. No way to enter Credit Cards securely.
Doesn’t send orders to manufacturer or to the Principles automatically. Is not intuitive to operate.