Arriva MyPay Reviews

Arriva MyPay Reviews

Published by on 2026-02-16

🏷️ About: Trasporto pubblico locale Acquista i biglietti e gli abbonamenti di Arriva Italia, ASF Autolinee e Arriva Veneto. Ricerca orari e corse per le tue esigenze di mobilitò, acquista titoli di viaggio o abbonamenti e ricevili direttamente nel tuo smartphone, per poter viaggiare in tutta comodità Puoi pagare con carta di credito, Poste Pay, Satispay o caricando il ‘Credito Trasporto’ con i medesimi metodi di pagamento.


       


Is Arriva MyPay Safe to Use?

We Investigate the app owner's website (Arriva.it), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🫥 Neutral
47.0%

🤬 Negative experience
37.8%

😎 Positive experience
15.2%

~ from Justuseapp.com NLP analysis of 62 combined software reviews.

Is Arriva MyPay Safe?
Arriva MyPay appears generally safe, but use with caution.
28.7/100

  Safety Analysis »»

Is Arriva MyPay Legit?
Arriva MyPay appears legitimate, though exercise caution.
117.5/100



Read 19 Customer Service Reviews 😠💢

1.3 out of 5
Doesn’t work

Problem remains even after one year, the txt messages are never received even after trying three different numbers. I am a software platform architect myself, surprised how someone can put an App that fails on the basic onboarding of users. For dev people, don’t expect your users to contact support just to onboarding themselves, most will just balk.

dio boia

ma come è possibile che sti pullmandino arrivano sempre in ritardo ma cosa vi fate le seghe mentre guidate

useless

broken code when registering credit card, which does not inspire confidence in who is handling my card information. Also doesn’t send texts to US numbers for registration.

Worthless

SMS code to activate never shows up

Horrible App

I don’t know how other users are able to buy tickets using this platform. I have tried multiple emails and phone numbers and yet not one verification code has been sent or received by my phone. ArrivaMyPay is promoted as an easier to use service then buying a ticket on the bus but is 10x more frustrating. Fix ArrivaMyPay .

Didn’t work

Awful app. Should’ve read the reviews. Never got the code texted to my phone. Why are you all advertising an app that doesn’t work?? Makes this very hard for people who need to plan our bus tickets….

Phone verification doesn’t work

The SMS code sent for verification never arrives - tried with three different numbers.

Same as others never received txt message to confirm phone number

I have a US phone number, could register email fine but can’t get past the phone number part as it never sends the code via text message

Only Italians

If you are American, just pay the 3,70 Euro fare.

Reviews are correct for USA

You might be reading those reviews and thinking that the other users did something incorrect. That’s certainly what I thought. I was wrong. This US user also did not receive a text after multiple attempts.

Does not send SMS

Don’t waste your time. App doesn’t work.

SMS auth to US fails

SMS authentication to the US fails. Don’t bother if you have a +1 number from the states.

Terrible app, even worse support

No way to activate with a US number. I contacted support and they hung up on me twice. Garbage company.

Does not send text to confirm account

Does not send text which was needed to confirm the account. Prevented from buying ticket using app. Rendered app useless.

Non invia il testo necessario per confermare l'account. Impedisce l'acquisto del biglietto utilizzando l'app. App resa inutile.

Never received SMS message

ArrivaMyPay is useless. Like everyone else has mentioned SMS text messages to verify your account are never received.

Phone verification doesn't work

Just like everyone else stated, you will not receive the text for verifying your phone number. I tried my French number as well as my American number. Nada

No text sent

Does not send text which was needed to
confirm the account. Prevented from
buying ticket using app. Rendered app
useless. Perhaps because my phone is from US (?) even though that was one of the calling prefixes available.

Never got the activation code

I never got the text for the activation code. So I deleted ArrivaMyPay .

Call the support line if you can’t activate

I, like everyone else, could not get my activation code on my US phone number. I called the support line, gave them my email address and they were able to activate my account immediately. That seems like the only way to make ArrivaMyPay work lol.



Is Arriva MyPay Safe? 🙏

Arriva MyPay appears generally safe, but use with caution. JustUseApp Safety Score for Arriva MyPay is 28.7/100.
This assessment is based on our NLP analysis of 62 user reviews. Combined with the app store average rating of 1.3/5.

Safety Analysis

95.7% of users say app is risky 🚨
95.7%

2.1% of users have some concerns ⚠️
2.1%

2.1% of users say app is safe 👍
2.1%


Is Arriva MyPay Legit? 💯

Arriva MyPay appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Arriva MyPay is 117.5/100 .
This conclusion is based on analysis of 62 user reviews.

🔏 Privacy & Data Safety

Arriva MyPay collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics



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