BitKan app not working? crashes or has problems?

BitKan Status

Last Updated on 2024-10-29 by BITBANG LIMITED

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Summary of BitKan Problems 🔥

- None mentioned in the given text.

📋 1 Reported Issues:

Ray 2022-07-13

I am trying to withdrawal my funds out of my bitkan exchange account back to my Crypto.com wallet and I keep getting the message “At the time of withdrawal, the running bill was insufficient” Does anyone know what that means and how to correct it? Bitkan support has not responded and their online customer support is a joke

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Common BitKan Problems & Solutions. Troubleshooting Guide

Table of Contents:

BitKan iPhone Issues and Solutions

BitKan iOS app crashes, not working, errors
BitKan iOS app network issues
BitKan on iOS has black/white screen

BitKan Android App Issues and Solutions

BitKan has errors/crashing/not working
BitKan server network connectivity issues
BitKan has black screen

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BitKan iPhone Issues and Solutions

How to fix BitKan app crashes or not working on Iphone (iOS):

Close and restart the BitKan app on iPhone
Update BitKan app to the Latest Version for iOS
Uninstall and reinstall BitKan iPhone app
Update your iPhone to the latest iOS version

Fix BitKan on iPhone unable to connect to server/internet connection issues::

To resolve BitKan network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

BitKan Android App Issues and Solutions

Fix BitKan not working on Android, crashes, errors or is unresponsive:

Force Stop the BitKan App
1. On android, goto Settings » BitKan » click [Force Stop]

Update BitKan to the latest version on PlayStore

Clear BitKan App Cache and Data:
1. On android, goto Settings » Apps » BitKan » Storage » click [Clear Data] option. This clears both data and cache.
2. restart BitKan.

Fix BitKan unable to contact server/ BitKan internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click BitKan » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto BitKan » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch BitKan