Contact Proximus Pickx Support
Company Name: Proximus
About: TV anytime, anywhere and on any device With the Proximus Pickx App you don’t
miss your favourite TV content, live or in Replay, at home, on the go or during
your holidays. Experience a new way to watch TV, movies, series, sports, … on
all your screens, anywhere, anytime…
As Proximus TV customer, you can:
·
Watch more than 80 channels live or in replay on all networks in Belgium and the
European Union
· Discover the.
Proximus Pickx Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: mobile.applications@proximus.com
Website: 🌍 Visit Proximus Pickx Website
Privacy Policy: https://www.proximus.be/en/id_cr_warnland/personal/orphans/legal-information.html
Developer: Proximus
3 Most reported problems 😔💔
Almost useless
by MrKandle
There is no search function and the channels are not even numbered like in the Android app, so you have to find your channel visually, i repeat, visually, among 500+ other channels, scrolling and scrolling and scrolling, and go back and forth if you miss the right thumbnail.
Yes, there are some shortcuts but precisely the channels I watch are not under the default categories. It's also missing a favorites feature to avoid scrolling or searching for the last channel watched.
These are basic UX usability standards, a basic search box, enter the channel number, done. And a last watched and favorites feature. But no, apparently these are very difficult features to implement.
I made a similar review about these features more than a year ago, the developers acknowledged it, but nothing has been done.
1 star.
Aucun stream ne fonctionne
by Martinflint0985
Malgré le fait d'être sur un réseau Proximus et être bien abonné et avoir mes identifiants myproximus... Quand on clique sur une chaîne... Le stream ne marche pas... On se demande vraiment s'ils testent leurs applications avant de les lancer ! Déplorable encore une fois !
Not able to login
by Faith KBL
The issues related to login are still unsolved
Have a Problem with Proximus Pickx? Report Issue
Why should I report an Issue with Proximus Pickx?
- Pulling issues faced by users like you is a good way to draw attention of Proximus Pickx to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Proximus Pickx customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Proximus Pickx.
