How to Cancel ClassPass

How to Cancel ClassPass

Written by on 2022-04-06

We have made it super easy to cancel ClassPass: Fitness, Spa, Salon subscription
at the root to avoid any and all mediums "ClassPass" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete ClassPass: Fitness, Spa, Salon

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel ClassPass: Fitness, Spa, Salon subscription at the root to avoid any and all mediums "ClassPass" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel ClassPass: Fitness, Spa, Salon Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on ClassPass (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for ClassPass: Fitness, Spa, Salon, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel ClassPass: Fitness, Spa, Salon Subscription on your Android device

To cancel ClassPass subscription on Android, you need to realize that deleting the ClassPass app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the ClassPass: Fitness, Spa, Salon subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your ClassPass subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel ClassPass: Fitness, Spa, Salon Subscription on a Mac computer.

To cancel ClassPass subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the ClassPass: Fitness, Spa, Salon app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel ClassPass: Fitness, Spa, Salon Subscription on Paypal.

To cancel your ClassPass subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "ClassPass: Fitness, Spa, Salon" or "ClassPass" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to ClassPass: Fitness, Spa, Salon.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on ClassPass's website?

Here's how to cancel your ClassPass subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into ClassPass's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all ClassPass's contact details here

  2. Visit the website of ClassPass. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete ClassPass account

You might have created an account on ClassPass during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to ClassPass via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.




Bonus: How to Delete ClassPass: Fitness, Spa, Salon from your iPhone or Android.


Delete ClassPass: Fitness, Spa, Salon from iPhone.

To delete ClassPass from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold ClassPass: Fitness, Spa, Salon until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the ClassPass: Fitness, Spa, Salon app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete ClassPass: Fitness, Spa, Salon from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose ClassPass: Fitness, Spa, Salon, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete ClassPass?

Our crowdsourced data from ClassPass and Justuseapp users, shows that it is Unrated to cancel a ClassPass subscription.

If you haven't rated ClassPass cancellation policy yet, Rate it here →.



What is ClassPass: Fitness, Spa, Salon?

Download ClassPass today to book fitness classes & appointments at the top studios, gyms, salons and spas near you! How it works: • Download the free ClassPass app. • Sign up for a free trial and get credits to try activities like yoga, pilates, gym visits and more from some of our top-rated businesses — on us. • Browse studios, gyms, salons & spas near you (pro tip: filter by reservation type, location, time & more to easily find what you’re looking for!). • Book classes & appointments instantly without needing to create additional accounts or enter payment details. • After your trial, customize a plan that works best with your fitness & wellness routine. • Roll over unused credits up to the number of credits in your next month’s plan. • You’re never locked in – change or cancel your plan at any time. How to make the most of your membership: • Access thousands of the world’s leading fitness studios, gyms, salons and spas including CorePower Yoga, [solidcore], PureBarre, Glosslab & more! • Browse a list of recommended studios, gyms, salons & spas curated just for you. • Bookmark your favorites. • Invite friends to class and earn rewards. • Connect with friends who are already ClassPassers. • Receive badges to celebrate your milestones and share them with friends. • Read reviews & ratings from other ClassPassers to know what to expect with each reservation. • Connect with HealthKit to keep track of your average heart rate and calorie burn during class. • Work out at home w...



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Have a Problem with ClassPass: Fitness, Spa, Salon? Report Issue

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Why should I report an Issue with ClassPass: Fitness, Spa, Salon?

  1. Pulling issues faced by users like you is a good way to draw attention of ClassPass: Fitness, Spa, Salon to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ClassPass: Fitness, Spa, Salon customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ClassPass: Fitness, Spa, Salon.


User reviews of ClassPass


  • By HumbleNickname
    5

    This is the best shared economy platform

    I know, this review looks and sounds like maybe a PR bot wrote it. I assure you this is a real person. I’m writing because after reading so many reviews from people who claim that they are dissatisfied with this platform, it’s really clear that they are not using it right. I had the same problem - as a person who travels frequently, it’s great to be able to drop in to exercise classes in the geographies where I will be at different times. The interface has continued to improve and when I had any questions about using it, the problems were very quickly resolved by customer service. As a user of Airbnb, Lyft, and other platforms in the shared economy, it’s really awesome that this exists. Speaking of customer service, they have been very helpful and patient with me even when a couple of issues I encountered were user error on my part! Oh also the quality of the classes have been just amazing as well



  • By Kayklo
    4

    Customer service

    -----edit update: classpass has helped me resolve this issue. There had been a mistake in filling out the class review option. I tried to avoid filling it out by clicking "missed class" afterwards. I was refunded and it has been resolved. classpass is a great app with lots of options to workout at different places- but there are definitely small things like that needs improvement. ------ I've had class pass for almost a month now. While I really do like it, for me it's really been lacking in customer service. It's been over 4 days since I contacted customer service about me being incorrectly charged for supposedly missing a class. I specifically remember going to the class, but class pass charged me $20 for missing it. I contacted customer service, and have yet to hear back about what's being done. In another issue , I attended the wrong class and missed the original class, so I was charged $20 again. This yoga studio has 2 locations, and while I was aware of that, I thought that the location on the map for that scheduled class was for that specific location, which would make sense. I had not realized that the scheduled class and location did not match up with each other. I haven’t heard back about this, but I was already charged. My friend, who has the exact same issue as I did because we were together, was reimbursed immediately. I’m just frustrated because I feel like the app would be great if they were more responsive to customers.



  • By Khglynn
    4

    Outstanding App and Service - the points stress me out

    ClassPass is a wonderful way to try new workouts in your city. I love being able to jump around between studios and activities, and the app makes that crazy simple. The price is super reasonable for the number of classes you get, however, since the switch to the point system (which I overall love,) it has been way more stressful trying to get the most out of my membership. I know it’s my neuroses, but seeing those few points disappear at the end of the month is killer. It would be wonderful if even a few rolled over at the end of the month (like 3 points on the 3 Class Plan, 5 points on the 5 Class Plan, etc.) It would make getting to the last day of my cycle way less anxiety inducing (even if overall I was loosing the same number of points.) I’m sure the points dropping off is critical to ClassPass’s bottom line, and I am in no way suggesting they go back to the old system, but a little rollover would go a long way to making their users (see: me and my boyfriend) feel better at the end of the month. And isn’t that the point of ClassPass: to feel better.



  • By ebutxo
    4

    Loving ClassPass! Few Tips —

    Really enjoying ClassPass so far, the value is awesome & the option to try fun new studios & get out of your comfort zone if you like is great while also being able to hit up your favorite go-to studios & classes! However, things I would have liked to know prior is that in the 2 weeks free you get 28 credits & I assumed that would be doubled with the $60/month plan since a month is 4 weeks but you get 33 credits for the month 😕 the value is still crazy awesome & had I known this before, would not have changed my mind about signing up. Second is the cancellation policy, I thought if I signed up but didn’t go, no harm no fowl BUT you get charged $20 for a missed class if you do not cancel 12 hours before the class time or at all. $15 for canceling past the 12 hours & you are able to cancel for free if you know earlier than 12 hours before that you won’t be making it. GOOD news is that you get your credits back with all 3 options! This is in no way a negative review, just a heads up because I can assume that some individuals may overlook those details at first just as I did!



  • By Applejcks
    3

    Was a fan, but now may cancel

    I really liked classpass —still do in terms of the convenience it provides and the ability to let people try different studios or gyms without separate monthly bills. However, a recent search filter change that didn’t behave the way as expected resulted in me booking a class at a different location than I had intended. Not realizing it, I went to the studio I thought I booked only to be told it was a different location. I cancelled the class since I couldn’t get to the right location in time and would have wasted additional money. When I contacted support about it, the response was pretty much: “oh well”. I’ve been a member and fan for several years and have recommended this service to many friends and family. To not get some follow up on this was pretty disappointing especially since I had spent about $12 for an Uber to make it to the class on time. So overall, i lost out on $32 because of a UI change and the company won’t even waive the cancellation fee. It’s not a big loss, but I find the principle of not owning up to a the company’s mistake (in their interface) is pretty f-ed up. Customers should not be the ones that pay for that. I’ll be cancelling this membership (of 3 years) if this is how they resolve company-responsible issues. Side note: other features of the app are cool. The recent addition of videos at home are super convenient! And I still like the activity filter and time filter interactions.




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