How to Cancel Guide

A few things to note and do before cancelling:

1. The developer of Guide is Franke Aplicativos LTDA ME and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Franke Aplicativos LTDA ME to know if they support self-serve subscription cancellation:
   • https://goo.gl/38spsH
     
   • https://houseofclashers.com/privacy-policy/
     
   • https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
     
3. Cancelling a subscription during a free trial may result in losing a free trial account.
4. You must always cancel a subscription at least 24 hours before the trial period ends.

How to Cancel Guide for Clash of Clans - CoC Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Guide (subscription) you want to review.
3. Click Cancel.

How to Cancel Guide for Clash of Clans - CoC Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Guide for Clash of Clans - CoC (subscription you wish to cancel)
4. Click "Cancel Subscription".

How do I remove my Card from Guide?

Removing card details from Guide if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

1. Create an account on Justuseapp. signup here →
2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Guide from billing you to eternity.
3. Fund your Justuseapp Cards using your real card.
4. Signup on Guide for Clash of Clans - CoC or any other website using your Justuseapp card.
5. Cancel the Guide subscription directly from your Justuseapp dashboard.
6. To learn more how this all works, Visit here →.

How to Cancel Guide for Clash of Clans - CoC Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Guide for Clash of Clans - CoC app and then click on "Cancel Subscription".

What to do if you Subscribed directly on Guide's Website:

1. Reach out to Franke Aplicativos LTDA ME here »»


2. If the company has an app they developed in the Appstore, you can try contacting Franke Aplicativos LTDA ME (the app developer) for help through the details of the app.

How to Cancel Guide for Clash of Clans - CoC Subscription on Paypal:

To cancel your Guide subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Guide for Clash of Clans - CoC" or "Franke Aplicativos LTDA ME" to cancel.

How to delete Guide account:

1. Reach out directly to Guide via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Guide for Clash of Clans - CoC from iPhone:

1. On your homescreen, Tap and hold Guide for Clash of Clans - CoC until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Guide for Clash of Clans - CoC app.

Delete Guide for Clash of Clans - CoC from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Guide for Clash of Clans - CoC, » then click "Uninstall".