How to Cancel TrueCar

How to Cancel TrueCar

Written by on 2020-11-19

We have made it super easy to cancel TrueCar: The Car Buying App subscription
at the root to avoid any and all mediums "TrueCar, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does TrueCar's Cancellation Policy make you feel?

Complete TrueCar: The Car Buying App Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel TrueCar: The Car Buying App subscription at the root to avoid any and all mediums "TrueCar, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


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How to Cancel TrueCar: The Car Buying App Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on TrueCar (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for TrueCar: The Car Buying App, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel TrueCar: The Car Buying App Subscription on your Android device

To cancel TrueCar subscription on Android, you need to realize that deleting the TrueCar app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the TrueCar: The Car Buying App subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your TrueCar subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel TrueCar: The Car Buying App Subscription on a Mac computer.

To cancel TrueCar subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the TrueCar: The Car Buying App app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel TrueCar: The Car Buying App Subscription on Paypal.

To cancel your TrueCar subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "TrueCar: The Car Buying App" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to TrueCar: The Car Buying App.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on TrueCar's website?

Here's how to cancel your TrueCar subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into TrueCar: The Car Buying App's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact TrueCar: The Car Buying App here →
  2. If the company has an app they developed in the Appstore, you can try contacting TrueCar, Inc. (the app developer) for help through the details of the app.

How to delete TrueCar account

You might have created an account on TrueCar during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to TrueCar via Justuseapp. Get all Contact details →

Bonus: How to Delete TrueCar: The Car Buying App from your iPhone or Android.

Delete TrueCar: The Car Buying App from iPhone.

To delete TrueCar from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold TrueCar: The Car Buying App until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the TrueCar: The Car Buying App app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete TrueCar: The Car Buying App from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose TrueCar: The Car Buying App, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →

TrueCar's Cancellation Policy.

Our crowdsourced data from TrueCar and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a TrueCar subscription.

Have you rated? If you haven't rated TrueCar, Rate it here →.

What is TrueCar: The Car Buying App?

Buy smarter. Drive happier. With the TrueCar app, whether you’re browsing, buying new or used, selling, or trading-in, you’re in charge of the process from start to finish. Here’s how. Get the Actual Price for the Vehicle You Want With TrueCar, you get an upfront, personalized price offer from a TrueCar Certified Dealer on our app. We give you a comprehensive savings summary for the car you want that includes MSRP, incentives, and total off MSRP. You know what you'll pay before you head to the dealership. Know More, Save More We empower you with the knowledge to get a great deal. Based on actual recent transactions other buyers have made, the TrueCar Price Curve shows you the average price others paid for new vehicles in your area that are similar to the one you’re interested in -- so you can identify a great price when you see one. Choose From Over a Million Used Cars Get access to our extensive selection of pre-owned vehicles for sale across the US. We show you price ratings based on similar used car listings in your area, so you know when you're getting a great deal. In addition, you get a free condition report summary for the used car you want, helping you feel confident about buying your next vehicle. Get a Trade-in Offer You Can Use Today It’s easy and fast to trade in with TrueCar. Answer a few questions to see your car's estimated market value instantly, and get a cash offer from a participating dealer in minutes. Cash out, or trade in for a new or used car. Down...

Have a Problem with TrueCar: The Car Buying App? Report Issue

Leave a comment:

Why should I report an Issue with TrueCar: The Car Buying App?

  1. Pulling issues faced by users like you is a good way to draw attention of TrueCar: The Car Buying App to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TrueCar: The Car Buying App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TrueCar: The Car Buying App.

User reviews of TrueCar

  • By Strawhat Link

    Very helpful research tool

    This has helped me greatly in pricing research for my car buying search as well as seeing what amenities are available for the cars I’m looking into. Pictures and stats. And when I have time to answer 4-8 emails I can check pricing in my area and see who’s offering decent prices and who’s marking the car up exponentially. It’s very helpful for someone who is actually trying to buy a car. It can also be a great tool for finding out what is in stock near you. And what is impossible to find. Also when certain cars will become available. But be warned if you ask for the specific pricing near you the dealers are notified of your interest and you will receive a few emails. How ever many dealers there are near you that you received pricing for.

  • By Bobbeleh

    Made my car buying experience simple

    I stumbled upon this app when I began my search in Christmas Day. What an amazing find. I was able to comparison shop a variety of makes and dealers and felt that it was an honest representation of what was available in my area. Yes I was contacted by salespeople, both by phone and email, but that’s to be expected. I stuck all the emails into a “car dealers” sub folder to go over later. While I was out dealing with something else, an email came in from one of the TrueCar certified dealers with an offer on my dream car that was significantly below what I was considering that I would have been stupid not to take it. Since I was paying cash, there was no haggling about financing. I test drove the vehicle the following day and did all the paperwork. Since the vehicle had to be brought from another dealership, I was able to pick it up the day after. I am so thrilled to have found this app. I recommended it to an out-of-State friend who used it to find a car for his wife.

  • By morrrittzzzsayenough

    Limited utility - minimal discounts and no way to browse without triggering dealer hell

    Yesterday I tried this from the web and from the app. 1) Lease - basically no function to support leasing, only sales price. 2) Discounts on 3 different models I tried were exceedingly minimal. VW GTI $600 discount from msrp, Chevrolet Volt $1200 discount from msrp, Chevrolet Camaro SS about $1000. In their defense I imagine this might limit “junk” fees that some dealers like to charge to offset an advertised low price. 3) There is no way to browse around dealerships and look for bargains without triggering “dealer hell” where you get repeated calls and emails from sales to sales managers. I immediately contacted each dealer and apologized and indicated I accidentally triggered this while browsing. Some continued to press the issue. In the past, I’ve examined dealer inventory and emailed them with a detailed lease proposal using the actual money factor, mileage, residual, cap cost, tax, doc fee, and registration costs including incentives and have gotten good traction on a low cost deal. I was hoping I could use TrueCar to achieve the same goal more elegantly, but this appears to be more a tool for sales leads than a way to functional savings on a new car for the end user.

  • By jppff

    Phone calls wont stop!!!!!!

    Just awful and I don’t even understand how this level of harassment is even legal in 2018. Basically what happens is that after you just view a car and I mean it (just viewing), they will send your phone number to numerous dealerships and trust me that they wont stop calling and emailing you, even after you remove the car from the apps menu they even tell you that you will continue to receive calls and emails, there is no way out out of this that I could find and ( I’m even in the do not call registry ).... apparently they don't even share the databases with the dealerships. There was a time at the very beginning when they truly care about the customer, now they just blatantly and with no apparent way out just give out your personal info, how is that for a balanced scale between the dealerships and the car seeker, this is even horrible for the dealerships imo as i pretty much blacklisted them all from my current and future car purchasing experience and now they wont be getting my business....

  • By polymedu

    They steal your phone number and sell it

    True Car is nothing but a scam to sell your private information to other companies. When you search a cars price they give you a value that is way below MSRP and make you sign up with your email to look at prices in the area. However, they do not give you price lists afterward, they just sell your phone number (which you don’t give them, they just raid your phone for it) and your email that you used to sign up to all of the dealerships in your area. These dealership prices are no where near what True Car tells you they are before you sign up, and the dealerships send you info for all cars, not just the one you were looking at. Amongst 8 dealerships, 19 emails, and 7 phone calls, all within the first hour, there was only 2 cars that matched what I had searched, leading me to believe that True Car doesn’t even tell the dealerships what you searched for. It is just as easy and quick to avoid True Car and you won’t have to be spammed by the dealerships.

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