How to Cancel C25K

How to Cancel C25K

Written by on 2022-09-14

We have made it super easy to cancel C25K® 5K Trainer subscription
at the root to avoid any and all mediums "Zen Labs" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete C25K® 5K Trainer

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of C25K to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel C25K® 5K Trainer subscription at the root to avoid any and all mediums "Zen Labs" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel C25K® 5K Trainer Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on C25K (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for C25K® 5K Trainer, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel C25K® 5K Trainer Subscription on your Android device

To cancel C25K subscription on Android, you need to realize that deleting the C25K app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the C25K® 5K Trainer subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your C25K subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel C25K® 5K Trainer Subscription on a Mac computer.

To cancel C25K subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the C25K® 5K Trainer app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel C25K® 5K Trainer Subscription on Paypal.

To cancel your C25K subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "C25K® 5K Trainer" or "Zen Labs" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to C25K® 5K Trainer.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on C25K's website?

Here's how to cancel your C25K subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into C25K's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all C25K's contact details here

  2. Visit the website of C25K. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete C25K account

You might have created an account on C25K during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to C25K via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check C25K's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete C25K® 5K Trainer from your iPhone or Android.


Delete C25K® 5K Trainer from iPhone.

To delete C25K from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold C25K® 5K Trainer until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the C25K® 5K Trainer app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete C25K® 5K Trainer from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose C25K® 5K Trainer, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete C25K?

Our crowdsourced data from C25K and Justuseapp users, shows that it is Unrated to cancel a C25K subscription.

If you haven't rated C25K cancellation policy yet, Rate it here →.



What is C25K® 5K Trainer?

■ The OFFICIAL this app® (Couch to 5K) program with millions of success stories! ■ Official partners and featured on FITBIT and SAMSUNG smart watches! ■ Featured on The New York Times, Los Angeles Times, The Washington Post, The Guardian, The Huffington Post, Men's Fitness, Forbes, Mashable, Glamour Magazine, Popsugar Fitness, CBS News, NBC News, Macworld, Cosmopolitan, The Verge, Lifehacker, WebMD and many more! "this app is easy to use, as you would hope for a beginner app." - New York Times "Daily programs that alternate between short bursts of walking and running until you're ready to go the distance." - Forbes "One of the highest-rated health and fitness apps... A modest, realistic workout schedule." - Men's Fitness Our community is our priority. Questions? Comments? Suggestions? See why our community has made us the #1 5K training app. [email protected] ≈ Real-Life Inspirational Transformations ≈ ◎ Over 175,000 Likes and 1500 Success Photos at facebook.com/c25kfree ◎ Our...



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User reviews of C25K


  • By Amanda Koz
    5

    DO IT!!!

    I never ever write reviews because I don’t care about this kind of thing enough usually to do that. But this app truly changed my life. I hate running. I hate exercising. I also hate feeling fat and gross after having three kids so I decided to make an effort by exercising. The problem is, I’m 33 years old and have never truly put effort into any kind of exercise so my body was all around out of shape. This app helped me completely ease into becoming a regular runner. I am one day away from completing the program and I’ve lost almost 20 lbs. I have WAY more energy to play with my kids and I feel like a better person all around. I plan to start the 10K training after I finish the 5k (today!) and I’m feeling so proud of myself. If you’re willing to just do the dang thing, you’ll find that you actually can. Don’t tell yourself that you’re not a runner. Don’t tell yourself that you’re too fat or out of shape to do this...trust me, if I can, you can too. My closest friends and family are now doing this app because I can’t stop talking about it...and guess what, they’re losing weight and getting healthy too! JUST DO IT!!!!



  • By Proverbs3118
    5

    Good Progression

    If I can keep going so can you. I am about halfway through, I think I am on week five. It has been decades since I was physically active on a regular basis. I have never been a runner; I still do not like running. But I keep going with the help of this app, for three reasons: 1. The pacing is just right. I have been surprised how quickly my endurance is building up, and I’ve not yet once felt like it pushed me too hard; 2. I’ve noticed running gives me better clarity and brain function the rest of the day, no doubt because I am feeding my oxygen-starved brain; 3. Each workout begins with a little inspiring quote to remind me of the mindset I am establishing through this new habit. As for this particular running app, I really like the fact that it allows me to listen to podcasts or training videos while it runs in the background. The prompts to change from running to walking are just loud enough to make the switch without interrupting whatever multitask thing I have going on. I am a 55 year old mother of six and looking forward to running my first 5K.



  • By rocky6290
    5

    This app is changing my life!!

    I’ve kind of been putting off writing a review, because I don’t know if I can accurately put into words exactly how I feel about this app & how it’s helping me.... I’ve never been a runner. Never thought I would become one. If I ever made it into a gym, I would leave before really doing anything. I felt just as uncomfortable in the cardio room as I did in the weight room. I finally had enough & became miserable enough to do something & make a change in my life. Someone suggested this app and I reluctantly tried it. I couldn’t even run for 30 seconds before I started using this app. I just completed week 6 day 2, running two 10 minute stretches. Every day I run using this app, I’m just speechless. It’s helping me build my endurance & confidence more than anything ever has. Coming to the gym isn’t a chore anymore. I actually enjoy it.. it’s a challenge, but I know I can do it now! I just signed up for my first 5K :) and I got my best friend to try it with me... she’s in her 50s, has never run either & every day is progressing with this app!



  • By Chicken Marie
    5

    Makes running FUN by pairing music that motivates YOU

    I’ve never understood runners that run w/o music. Some like peace & quiet and taking in the run but I’d rather not hear myself panting :) Cheap me actually purchased the $50/yr music that plays with the C2K5 run as I can change genres, tempos, etc and it’s not the same ole music that I already have. So fun to be in the middle of a run & hear a song from “the good old days.” Also figured that if I ended up stopping after the 8 weeks that the prorated amount would be small when I canceled the music. The app is SMART too. I got through 6 weeks and then concentrated on another health issue for a few weeks and was a bit intimidated to come back to this app, knowing that I hadn’t run in a few weeks. Well, it actually took me BACK a week for every week that I missed so that I didn’t start over but it also didn’t put me in a position of taking on too much/potentially injuring myself (or my psyche :)) coming back to more than I can handle.



  • By Mishi 8402
    5

    Great for beginners!

    I've never jogged in my life and I had poor cardio endurance. I had never jogged more then a minute and a half, even that was a struggle. I am a physical therapist assistant so I know a little about exercise. I believe this app has helped me lower my hate rate and build up endurance. I thought I would drop back a day or two because of the lack of confidence and faith in workout apps, but this app was perfect. I haven't repeated one day yet. I can tell they did a lot of research and put forth a lot of knowledge to prepare this app for anyone. I'm not a person who gives many apps 5 stars. I only thought of one thing I would change in this app. The way the music is set up. I am on my fifth week and excited to run my first 5k in July. I believe I am a healthier person and I'm excited the designers of this app have done an exceptional job in creating a way to make it easy to be healthier. All you need is motivation and drive and you can succeed!!! Good luck!




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