How to Cancel Komoot
Written by komoot GmbH on 2023-02-20We have made it super easy to cancel Komoot: Route Planner & GPS subscription
at the root to avoid any and all mediums "komoot GmbH" (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete Komoot: Route Planner & GPS
A few things to note and do before cancelling:
- Check the Terms, Service policy or Privacy policy of Komoot to know if they support self-serve subscription cancellation or account deletion:
- Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
- Cancelling a subscription during a free trial may result in losing the trial account.
- You must always cancel a subscription at least 24 hours before the trial period ends.
How to Cancel Komoot: Route Planner & GPS Subscription on iPhone or iPad:
- Open Settings » ~Your name~ » and click "Subscriptions".
- Click the Komoot (subscription) you want to review.
- Click Cancel.
How to Cancel Komoot: Route Planner & GPS Subscription on Android Device:
- Open your Google Play Store app.
- Click on Menu » "Subscriptions".
- Tap on Komoot: Route Planner & GPS (subscription you wish to cancel)
- Click "Cancel Subscription".
How to Cancel Komoot: Route Planner & GPS Subscription on a Mac computer:
- Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
- Click "View Information" and sign in if asked to.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the Komoot: Route Planner & GPS app and then click on "Cancel Subscription".
How to Cancel Komoot: Route Planner & GPS Subscription on Paypal:
To cancel your Komoot subscription on PayPal, do the following:
- Login to www.paypal.com .
- Click "Settings" » "Payments".
- Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll see a list of merchants you've subscribed to. Click on "Komoot: Route Planner & GPS" or "komoot GmbH" to cancel.
What to do if you Subscribed directly on Komoot's Website:
- Reach out to komoot GmbH - the company behind Komoot directly: Get all Komoot's contact details here
- Visit Komoot website: Click to visit .
- Login to your account.
- In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
- Click the link, then follow the prompts to cancel your subscription.
How to delete Komoot account:
- Reach out directly to Komoot via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
- Check Komoot's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.
Delete Komoot: Route Planner & GPS from iPhone:
To delete Komoot from your iPhone, Follow these steps:
- On your homescreen, Tap and hold Komoot: Route Planner & GPS until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the Komoot: Route Planner & GPS app.
Delete Komoot: Route Planner & GPS from Android:
- Open your GooglePlay app and goto the menu.
- Click "My Apps and Games" » then "Installed".
- Choose Komoot: Route Planner & GPS, » then click "Uninstall".
ABOUT THE APP
Turn your next ride, hike, or run into an adventure with this app. Get inspired by tapping into shared community knowledge and recommendations, then bring your adventures to life with the easy route planner. PLAN YOUR PERFECT HIKING, MOUNTAIN BIKING OR ROAD CYCLING ADVENTURE Get the route perfect for your sport—be it smooth asphalt for your road bike, singletracks for your mountain bike, silent cycling paths for touring or natural trails for your hikes. Plan down to the last detail with at-your-fingertips info like surface, difficulty, distance and elevation profile. TURN-BY-TURN VOICE NAVIGATION Never take your eyes off the road with turn-by-turn voice navigation: your precise, down-to-the-inch verbal navigator that doesn’t distract you from your surroundings. Keep your eyes firmly on the adventure in front of you and navigate with ease, even on small trails or in the woods. OFFLINE MAPS FOR OUTDOOR ADVENTURES Download your planned outdoor adventures and save topographic maps with one tap. Navigate the outdoors even when the internet is down or unreliable. Differentiate hiking paths, MTB singletracks or paved roads, terrain and land cover at a glance. BROWSE HIGHLIGHTS: THE this app COMMUNITY’S FAVOURITE PLACES So you can decide on the destination of your next adventure at a glance, see Highlights on the map. From peaks, parks, and points of interest, to singletracks and sandwich shops, these places or segments, showing up as red dots in the planner, are the spots other users think you should check out. And if you’re in the know, you can recommend your own to the community in turn and inspire others to visit your favourite places, too. TELL YOUR STORY Track your rides and hikes with GPS. Add photos, Highlights and tips and build your own personal adventure log that’ll store your favourite experiences—forever. Save them for private use or share them with the this app community to receive likes and comments and to inspire fellow outdoor folks. Follow your friends and like-minded explorers to keep up with their outdoor adventures. BE A LOCAL EXPERT. BECOME A PIONEER. Contribute photos, tips and Highlights to the community and show you’re a local Expert. Earn more upvotes than in any else for your sport in your region and become the Pioneer! SEAMLESS SYNC ACROSS EVERY DEVICE Whether you prep like a pro on your desktop or plan a route on the go, this app automatically syncs your routes, tracked adventures and photos across all devices, including your smartphone, desktop, iPad and Apple Watch. Use a Garmin or a Wahoo? Simply download the this app for Garmin app in the IQ Store and sync your profiles via Garmin Connect, or connect your this app and Wahoo accounts to share Tours with the ELEMNT and ELEMNT BOLT. EXPERIENCE this app FOR FREE When you download this app, your first region is free—forever. To expand the areas in which this app has your back, conveniently choose between single regions, region bundles or the World Pack to access offline maps and turn-by-turn voice navigation wherever you go. APPLE WATCH Take a quick glance at your Apple Watch to get directions, distance, and speed in real-time—right on your wrist. APPLE HEALTH You can connect this app to Health to ensure your data is always up-to-date. Automatically share your time and distance data for this app hiking, cycling, and running activities with Health. “this app does for hiking and biking what Apple does for hardware: makes it easily accessible and fun to use.” — Cult of Mac For support and tips, please visit help.this app.de MORE INFORMATION this app uses background audio service for voice navigation messages. this app requires a GPS signal for directions, Tour recording and speed in real-time. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Reviews & Common Issues: 5 Comments
By ut bike rider
Perfect for bike touring
Pros: it works well. The reason I downloaded is for its voice navigation along a user defined route ... the only app I’ve found that does so without an annual subscription. Most can only navigate a route it calculates. The mapping tool online works well and is easy to use. Save a created route and it automatically becomes available in the mobile app. Routes created elsewhere can be imported and edited. Cons: when importing a gpx route, it can get altered by this app if the route goes someplace not on Open Street Maps, which this app uses. The good news is you can edit Open Street maps yourself to correct the map. Nitpicking: voice navigation below a mile is given in feet instead of tenths of a mile. Example: 3900 feet instead of .8 miles.
By citrussqueeze
Love the app!
Pros- the app makes it very easy to plan rides. I like that I can see the miles and elevation gains before I leave my house. It’s nice knowing what I’m getting into for the trip. I also like that I can download the maps after I plan the ride. You can still use the gps directions even when you don’t have service. Cons- it can be tricky out figuring out how to plan your trips. There are a lot of options so it can be a bit cumbersome finding what you need. Easy to navigate once you figure it out though. Also they do charge you per area after your first download. But it’s worth the it!
By doc2b88
Very good Mountainbike navigation app! Highly recommended!!!
I ´ve tried many apps for creating individual Mountainbike routes at home and use the navigation system offline because of the lack of connection in the Austrian Mountains and mostly got disappointed . But this app fulfills all my criterias for guidet Mountainbike fun. Even if I take a wrong turn in the woods ,it finds an alternative track to guide me safely to my chosen destination! I am glad i found this app! It is soo much more fun to ride the mountains without having fear to get possibly lost or head all the way back uphill if you took the wrong turn. Thank you this app !!!
By Jcttk
Wow, Thanks!!!
This is an awesome app compared to the others I’ve tried. I installed the app on my iPhone and iPad, and, made a route on the iPad in ten minutes. I went to my iPhone, opened the app, clicked on my route (yes, it was listed there without me having to synchronize or transfer), turned on my Bluetooth earphones, and listened to turn-by-turn voice navigation on my bicycle ride. I generally use georeferenced Avenza maps for my OHV dirt biking in the woods. Adding the OHV trails mapping and mode option would make this app “6” stars! Thanks again for this one!
By The Shavian One
Komoot is awesome
Works on my computer, phone, iPad seamlessly. Importing a route is simple, I just drag and drop. Editing is easy too. Click on a waypoint and tap remove to get rid of it; click anywhere on a map to include that location on the route. The maps are excellent, as good as Google’s are for cycling. My only suggestion to the developers is to add a an easy way to let them know when there is actually no passable road there! One comes across them occasionally.... love this app and website!
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