delete COVID Defense

How to Delete COVID Defense

Published by Louisiana Division of Administration

We have made it super easy to delete COVID Defense account and/or app.


Guide to Delete COVID Defense

Things to note before removing COVID Defense:

  1. The developer of COVID Defense is Louisiana Division of Administration and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Louisiana Division of Administration holding their data to delete it. The law mandates that Louisiana Division of Administration must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Louisiana Division of Administration delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


       


How to delete COVID Defense account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to COVID Defense via Justuseapp. Get all Contact details →

Option 2: Visit the COVID Defense website directly Here →

Option 3:   Contact COVID Defense Support/ Customer Service:

  1. 51.85% Contact Match


  2. 63.64% Contact Match




How to Delete COVID Defense from your iPhone or Android.


Delete COVID Defense from iPhone.

To delete COVID Defense from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold COVID Defense until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the COVID Defense app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete COVID Defense from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose COVID Defense, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with COVID Defense? Report Issue

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What is COVID Defense?

COVID Defense is an easy-to-use app created by the Louisiana Department of Health. COVID Defense protects your privacy while helping protect you from COVID-19. You will get an alert if you are in close contact with someone who tests positive for COVID-19. By adding this free app to your phone, you join thousands of people helping to protect one another from COVID by knowing if you've been exposed. The COVID Defense app was built using an open-source project developed by PathCheck Foundation.



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