delete COVID Alert

How to Delete COVID Alert

Published by Health Canada / Santé Canada

We have made it super easy to delete COVID Alert account and/or app.


Guide to Delete COVID Alert

Things to note before removing COVID Alert:

  1. The developer of COVID Alert is Health Canada / Santé Canada and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Health Canada / Santé Canada holding their data to delete it. The law mandates that Health Canada / Santé Canada must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Health Canada / Santé Canada delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


       


How to delete COVID Alert account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to COVID Alert via Justuseapp. Get all Contact details →

Option 2: Visit the COVID Alert website directly Here →

Option 3:   Contact COVID Alert Support/ Customer Service:

  1. 88% Contact Match


  2. 60% Contact Match




How to Delete COVID Alert from your iPhone or Android.


Delete COVID Alert from iPhone.

To delete COVID Alert from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold COVID Alert until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the COVID Alert app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete COVID Alert from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose COVID Alert, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with COVID Alert? Report Issue

Leave a comment:





What is COVID Alert?

COVID Alert uses Bluetooth to exchange random codes with nearby phones. It does not use or access any location data. COVID Alert works by determining how far away other phones are by the strength of their Bluetooth signal. Several times a day, COVID Alert checks a list of codes from people who tell the app they tested positive. You’ll get a notification if a code you received matches one of the positive codes. If you test positive for COVID-19 you will receive a one-time key with your diagnosis to enter into COVID Alert. The app asks permission to share your random codes from the last 14 days with a central server. Other phones using COVID Alert check the central server periodically throughout the day. If they recorded any codes that match the codes in the central server, their user will be notified that they were exposed. COVID Alert has no way of knowing: -your location - COVID Alert does not use GPS or location services -your name or address -the place or time you were near s...



Check Out How to delete: