How to Cancel MonCash

How to Cancel MonCash

Written by on 2021-10-08

We have made it super easy to cancel MonCash subscription
at the root to avoid any and all mediums "Digicel Group Limited" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate MonCash's Cancelation Policy


Complete Guide to Cancel and Delete MonCash

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel MonCash subscription at the root to avoid any and all mediums "Digicel Group Limited" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel MonCash Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on MonCash (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for MonCash, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel MonCash Subscription on your Android device

To cancel MonCash subscription on Android, you need to realize that deleting the MonCash app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the MonCash subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your MonCash subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel MonCash Subscription on a Mac computer.

To cancel MonCash subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the MonCash app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel MonCash Subscription on Paypal.

To cancel your MonCash subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "MonCash" or "Digicel Group Limited" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to MonCash.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on MonCash's website?

Here's how to cancel your MonCash subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into MonCash's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all MonCash's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Digicel Group Limited (the app developer) for help through the details of the app.

How to delete MonCash account

You might have created an account on MonCash during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to MonCash via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete MonCash from your iPhone or Android.

Delete MonCash from iPhone.

To delete MonCash from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold MonCash until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the MonCash app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete MonCash from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose MonCash, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete MonCash?

Our crowdsourced data from MonCash and Justuseapp users, shows that it is Unrated to cancel a MonCash subscription.

If you haven't rated MonCash cancellation policy yet, Rate it here →.

What is MonCash?

MonCash est un portefeuille mobile qui facilite les transactions financières fiables, sûres et pratiques pour réduire la distance entre les personnes quel que soit leur emplacement en Haïti. Certaines des transactions quotidiennes que les utilisateurs peuvent effectuer sont : • Envoyer de l'argent entre les utilisateurs de MonCash • Payer les marchands affiliés • Scanner ou partager un code QR personnalisé pour payer ou envoyer de l’argent • Achetez des forfaits Digicel • Payer les factures • Déposer de l'argent sur leur compte MonCash • Retirer de l'argent de son compte MonCash • Garder de l'argent dans leur compte MonCash pour les achats quotidiens • Recevoir le payroll S'inscrire, c'est facile ! Les informations nécessaires sont : • Numéro de téléphone • Prénom et nom • Date de naissance • Code secret à quatre chiffres Tout client doit être âgé de 18 ans ou plus pour avoir accès a un compte MonCash. Différents types de transactions peuvent être effectués ! • Gérer votre compte : La gestion de votre compte est facile avec MonCash. Vous pouvez vérifier votre solde, modifier votre code secret, choisir la langue de votre menu MonCash, et bien plus encore. • Envoyer ou recevoir de l’argent : Envoyer aussi peu que 10HTG aux membres de votre famille et à vos amis ou à tout autre utilisateur MonCash. • Paiement de marchands : Payer les biens et services en utilisant l'application MonCash. Vous pouvez envoyer des paiements au réseau de marchands affiliés. • Paiement des fac...

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Have a Problem with MonCash? Report Issue

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Why should I report an Issue with MonCash?

  1. Pulling issues faced by users like you is a good way to draw attention of MonCash to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MonCash customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MonCash.

User reviews of MonCash

  • By MagThom

    Love This App!

    The MonCash app is the second most used app on my phone. It makes life so much easier and to top it all up their partnership with Sogebank is the strawberry on the cake I didn’t know I needed. Love This App!

  • By NickHT83

    Thank you for making my life SIMPLE

    This App makes it so much easier to manage my transactions🙂🙂 Thank you MonCash

  • By Goy!9

    Very good app!

    Good app for money management. It allows me to see agents in my location and I do love the payment using QR code which is very fast.

  • By BIG_JOH


    Bravo à Digicel. C’est très intéressant à première vue!



    Toutes mes félicitations

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