How to Cancel Stairs

How to Cancel Stairs

Written by on 2021-03-22

We have made it super easy to cancel Stairs subscription
at the root to avoid any and all mediums "Ketchapp" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Stairs

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Stairs subscription at the root to avoid any and all mediums "Ketchapp" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Stairs Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Stairs (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Stairs, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel Stairs Subscription on your Android device

To cancel Stairs subscription on Android, you need to realize that deleting the Stairs app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Stairs subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Stairs subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel Stairs Subscription on a Mac computer.

To cancel Stairs subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Stairs app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Stairs Subscription on Paypal.

To cancel your Stairs subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Stairs" or "Ketchapp" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Stairs.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on Stairs's website?

Here's how to cancel your Stairs subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Stairs's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Stairs's contact details here

  2. Visit the website of Stairs. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Stairs account

You might have created an account on Stairs during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Stairs via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.



Bonus: How to Delete Stairs from your iPhone or Android.


Delete Stairs from iPhone.

To delete Stairs from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Stairs until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Stairs app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Stairs from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Stairs, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete Stairs?

Our crowdsourced data from Stairs and Justuseapp users, shows that it is Unrated to cancel a Stairs subscription.

If you haven't rated Stairs cancellation policy yet, Rate it here →.



What is Stairs?

Would YOU be brave enough to climb? Try to pass each stair in this crazy endless journey. Dodge spikes, collect rubies and make insane perfect combos! Started from the bottom now we're here!



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





Have a Problem with Stairs? Report Issue

Leave a comment:



Why should I report an Issue with Stairs?

  1. Pulling issues faced by users like you is a good way to draw attention of Stairs to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Stairs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Stairs.


User reviews of Stairs


  • By Sbcizzy
    5

    Could be better...could be worse

    I love twist but every 3 times I play an ad pops up and it kills me I wish the game knew that there was an ad and when the ad was done it would keep you in the same spot. I wish there was balls and different color spikes so I hope the game gets those thing so yeah



  • By 💩⚽️love it⚽💩
    5

    Amazing game (I LOVE IT)

    Omg I never thought this game would be the best game I ever played bc of all the bad comments but I'm all about this game I usually don't take the time to right a review but this was definitely worth it omg DOWNLOAD THIS GAME RIGHT NOW. I can't even explain how amazing this game is I love it so much it's better than social media which is like amazing bc I'm on social media all the time



  • By [GOP] Closer
    5

    LOL

    OMG, I lov this app!I Play on it all the time, though I think The game needs another update and not so many ads every time I get into the app there's an ad in the middle of it loading and, whenever I'm playing the game after each round there is an ad it's really annoying. But anyways I love the app!



  • By helix junp is awesome
    5

    FANTASTIC APP

    This app is incredible!!!!! It has awesome quality and is superb for children I recommend you getting this fabulous, FREE app. This keeps you from not being board all day and is good for long trips and any other boring days. Have fun with this stupendous app!!!



  • By Ultimate 14
    5

    Could you allow this app to help raise money for charity?

    Could you allow this app to raise money for charity? There are not enough charity apps in the AppStore. Example, other apps use advertisement revenue or sponsors to raise money for charity, could you do the same?




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